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General Aviation Option

The General Aviation Option (GAO) is a simplified payment method that provides eligible customers with the opportunity of taking up a discount on Airservices charges. Who is eligible? Do you operate an aircraft under 5.7 tonnes? Has this aircraft completed flights/movements which would normally incur Airservices charges between during calculation period (see information information below)?…

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Protected: Our future

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Safety checklists

Runway safety checklists Airservices has developed a Runway Safety Checklist to allow pilots (or aircraft operators), Controllers (or ATC organisations) and aerodrome staff (or airports) to assess their level of runway safety; Runway Safety Checklist (Full version) Runway Safety Checklist (ATC section only) Runway Safety Checklist (Airport section only) Runway Safety Checklist (Pilot/Aircraft Operator section…

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Current opportunities

If you want to connect to a great future, connect with us and apply now! All vacancies which we are currently looking to place talented people in are listed online. Please note that we do not accept applications sent via email. All applications must be submitted through the online recruitment system. For any queries regarding…

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Metro D Safety program

Airservices Australia hosts safety forums throughout the year as part of an ongoing education program to improve pilot familiarity with metropolitan Class D operations and procedures. This page provides pilots and instructors operating within Class D airports with further information about the program sessions and how they can get involved. We have also included access…

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Airspace infringement survey

Airspace infringement survey Airservices Australia and Defence are committed to improving safety in and around controlled and restricted airspace for all users. To support this work we are conducting an ongoing national review of airspace infringements (AI). Nearly all AI reports are generated by air traffic control. To allow all aspects of safety performance to be examined, it…

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Environmental regulations for aircraft

Environmental regulations For Aircraft We assist the aviation industry to meet Air Navigation (Aircraft Noise) Regulations and to identify aircraft that meet the Air Navigation (Aircraft Engine Emissions) Regulations 1995 (Regulation 4) through existing international certification. All civil aircraft operating in Australia are required to comply with the Air Navigation (Aircraft Noise) Regulations 2018 and Air Navigation (Aircraft Engine…

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Air Traffic Flow Management

Overview About ATFM Air Traffic Flow Management (ATFM) is a service provided by Airservices Australia aimed at achieving a balance between forecast air traffic capacity and actual air traffic demand. ATFM identifies and manages demand and capacity imbalances, both at airports and in airspace volumes. Where imbalances are identified, ATFM enables the implementation of ATFM…

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Pricing proposal

Long Term Pricing Agreement: July 2016- June 2021 Discussion Paper Airservices pricing discussion paper Airservices Australia’s current Long Term Pricing Agreement (LTPA) established in 2011, set the level of prices for each of our enroute, Terminal Navigation and Aviation Rescue and Fire Fighting (ARFF) service lines and these prices are set to expire on 30 June…

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Civil Aviation Safety Regulation Part 175 — Airservices and You

Civil Aviation Safety Regulation Part 175 – Airservices and You Civil Aviation Safety Regulation Part 175 (CASR Part 175) under the Civil Aviation Act 1988 came into effect on 5 March 2015. This regulation establishes standards and legislative requirements for the quality and integrity of data and information used in air navigation. Specifically, information published…

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Heritage

We recognise our responsibility to protect the value of Australia’s natural and cultural heritage in sites under our ownership and control, in keeping with our existing environmental commitments. Under the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act), we are required to identify places that are likely to have Commonwealth heritage values, as listed…

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Medical and security requirements

CASA Class 3 Medical You will be required to obtain a Class 3 Medical Certificate in accordance with medical standards specified by the Civil Aviation Safety Authority (CASA) to work as a controller. Please read Regulation 67.160 of Part 67 of the CASRs before lodging your application through . If you have any doubt about…

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How airspace works

Airspace is assigned into categories which determine the level of service provided. In Australia, these range from Class A (typically en route, high level airspace) to Class G (uncontrolled airspace predominantly used by light aircraft). More information on classes of airspace is available. The service provided by air traffic controllers depends on the class of…

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In-flight emergencies

Air traffic controllers can play a key role in assisting aircraft in distress inside controlled airspace and where there is radar coverage. Many light aircraft operate outside of controlled airspace and radar coverage so depending on the location of the incident, Airservices may not have information or be the first-response agency in the event of…

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Who’s in control?

There are three types of air traffic controllers. These are tower controllers, terminal controllers and en route controllers. The diagram below shows who is in control at various stages of flight. Tower controller http://www.youtube.com/watch?v=LjNwcMn4PbM En route controller http://www.youtube.com/watch?v=5QskA2Mw-dY

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How airspace is managed

In Australia, there are two major types of airspace: controlled, and uncontrolled.  Controlled airspace in Australia is actively monitored and managed by air traffic controllers. To enter controlled airspace, an aircraft must first gain a clearance from an air traffic controller. Uncontrolled airspace has no supervision by air traffic control so no clearance is required…

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Separation standards

Separation standards refer to the minimum distance apart that aircraft operating in controlled airspace and at airports with an operational control tower must be kept. These are outlined in the Manual of Standards for Air Traffic Services and our air traffic controllers use them to safely manage air traffic. Different separation standards apply to aircraft…

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Our technology

Australia’s aviation industry relies on Airservices for the provision and maintenance of air navigation technology and equipment critical to aviation safety at regional and major airports, aerodromes and airstrips. Below are a few of the critical navigation aids that controllers use every day to keep Australian skies safe. Automatic Dependent Surveillance Broadcast Automatic Dependent Surveillance Broadcast (ADS-B)…

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Impact of weather on operations

Weather can significantly affect aircraft operations. Low cloud, fog and rain may impede visibility at or around an airport while thunderstorms and lightning can cause serious disruption to flight schedules. Thunderstorms, and the rapidly rising or falling air currents which usually accompany them, can make air travel uncomfortable for passengers and difficult for pilots in…

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Go-arounds and other ‘unusual’ activity

It can be difficult for passengers or the public to have an accurate picture or understanding of an incident or activity and Airservices regularly receives calls on ‘irregular’ activities at airports. Examples of activity that the public may consider unusual or cause concern, but are part of normal operations, are listed here. Ultimately, the pilot…

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Public interest disclosures

On 15 January 2014, the Public Interest Disclosure Act 2013 (PID Act) commenced. The Public Interest Disclosure Act 2013 creates a scheme that promotes internal reporting of suspected illegal conduct or wrongdoing by public officials (including former public officials) and offers protections for individuals who do make a public interest disclosure from adverse consequences and/or…

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Independent visual approaches – Sydney Airport

Sydney Airport Independent Visual Approaches (IVAs) Sydney airport operates two parallel runways which are closely spaced at 1,037m apart.   Through using a procedure called Independent Visual Approaches (or IVA’s), two aircraft can be on adjacent final approaches at the same time. This allows for more efficient use of the runways so that more flights…

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ARFF levels of service

Our level of service ranges from the provision of Category 6 to Category 10 services, as determined by Civil Aviation Safety Authority (CASA) and International Civil Aviation Organization (ICAO) regulations, at 26 of Australia’s busiest airports. Categories dictate the required amount of water and foam that is needed to be carried, the response times, water…

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Contact us

How can we help you today? Aircraft noise You can lodge a complaint, comment, feedback or make an enquiry. Contact us Phone directory General information Expand Address: Alan Woods Building 25 Constitution Avenue Canberra ACT 2600 Australia Postal Address: GPO Box 367 Canberra ACT 2601 Phone: +61 2 6268 4111 Local Call (SYD): 1300 301…

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Work with us

Airservices is at the forefront of Australian aviation. We are uniquely connected to all parts of the industry and offer exciting and innovative work across a range of operational and corporate roles.

Career paths on offer at Airservices include
Air Traffic Control, Aviation Rescue Fire Fighting, information technology, corporate support and more.