Working with communities
Our Community Engagement Framework
We recognise that aviation operations, and updates or changes to these operations, can impact communities in various ways.
Our aim is to minimise these impacts wherever practical while ensuring we provide the critical airspace infrastructure required to support social and economic growth at a local, regional and national level.
Complaints and information
We provide aircraft noise-related information, monitoring and reporting services for the community.
Our program of
Flight path changes
We design and manage the flight paths that connect Australia. We work with communities, airlines, airports and others in the aviation industry to implement flight path changes.
Talk to us
Making an enquiry or complaint
We manage complaints and enquiries about aircraft noise and operations through our Noise Complaints and Information Service (NCIS). NCIS is the Australian aviation industry’s main interface on aircraft noise and related issues for the community.
Community Aviation Consultation Groups
We support Community Aviation Consultation Groups (CACGs) at airports around the country. These groups are an important avenue for local engagement with airports on operations, development, planning and aircraft noise.
Download our latest resources
View the latest fact sheets, reports, and other resources.