Managing Aircraft Noise

Our commitment

We need to cater for the changing nature of aircraft operations, air traffic growth, airport expansion and advances in aviation technology, while keeping aviation safety as our first priority.

This requires a careful balance of ensuring safety, operational efficiency, protecting the environment and minimising the effects of aviation noise on the community, wherever practicable.


We hear you

Making a complaint

We manage complaints and enquiries about aircraft noise and operations through our Noise Complaints and Information Service (NCIS). NCIS is the Australian aviation industry’s main interface on aircraft noise and related issues for the community.

Community tools

View WebTrak

Learn about aircraft in your neighbourhood

Learn about aircraft operations


Temporary changes in operations

Freight Operations during Curfew at Gold Coast Airport

The Department of Infrastructure, Transport, Regional Development and Communications has  granted permission to Qantas Freight to operate a maximum of four weekly freighter services to and from Gold Coast Airport on behalf of Australia Post during the curfew period. The operations are approved for the period 5 October 2020 to 1 October 2021. More information on these freight operations can be found at

Sydney Airport Runway Safety Works 16R Threshold Replacement – July 2021 onwards

Sydney Airport is about to start runway safety works on Runway 16R (the northern end of the main north-south runway) which involve removing and replacing the runway threshold. The works will commence on 31 July 2021 and will take up to four months to complete.More information is available at

Melbourne Airport VIC 27 July to 6 August 2021

Due to required runway works on the east/west runway, Runway 09/27 will be closed each day between 9:30am to 5:30pm from Tuesday 27 July to Friday 6 August. All aircraft will operate on the north/south runway during these times.

Melbourne Airport VIC 31 July to 2 August 2021


Due to required works on the north/south runway, Runway 16/34 will be closed between midnight and 7:00am on both Saturday 31 July and Sunday 1 August, and between 1:35am and 7:30am on Monday 2 August. Aircraft will operate on the east/west runway during these times.


Access our

Airport gateway

We provide information about airport operations, including flight paths, movements, runways, aircraft noise monitoring, investigations and complaints.

Monitoring and reporting

Aircraft noise monitoring

We undertake long term aircraft noise monitoring at major Australian airports through the world’s largest, most geographically spread system of its type. We also undertake and report on short term aircraft noise monitoring.


Always improving

Our key initiatives


Frequently asked Questions

How low can aircraft operate?

The Civil Aviation Safety Authority have regulations for how low aircraft can fly. These regulations require pilots fly no lower than 1,000 feet (ft) over built-up areas, or 500 feet over any other areas, unless they are landing or taking off. Aircraft may be able to fly below these heights in certain situations. More information is available on the CASA website.

What is ground running?

Ground running is when an aircraft engine is tested at the airport while the aircraft is stationary on the ground. Airports are responsible for managing ground running and taking complaints about noise generated by ground running activities. More information about ground running is available on your local airport website.

Can I suggest a noise improvement?


Download our latest resources

View the latest fact sheets, reports, and other resources.


Airservices Flight Path Design Principles

September, 2020

Community Engagement Framework Overview

August, 2020

Commitment to Community Engagement

August, 2020