Managing Aircraft Noise

Our commitment

We need to cater for the changing nature of aircraft operations, air traffic growth, airport expansion and advances in aviation technology, while keeping aviation safety as our first priority.

This requires a careful balance of ensuring safety, operational efficiency, protecting the environment and minimising the effects of aviation noise on the community, wherever practicable.


We hear you

Making a complaint

We manage complaints and enquiries about aircraft noise and operations through our Noise Complaints and Information Service (NCIS). NCIS is the Australian aviation industry’s main interface on aircraft noise and related issues for the community.

Community tools

View WebTrak

Learn about aircraft in your neighbourhood

Learn about aircraft operations


Temporary changes in operations

Ballina Byron Gateway Airport NSW

Due to flood damage the medical response helicopter that normally operates out of Lismore has now been relocated to the Ballina Byron Gateway Airport for approximately six months. The helicopter operations may occur at any time of the day or night and local residents may notice an increase during this time.

Melbourne Airport VIC 2 to 30 November 2022

Due to required runway works at Melbourne Airport the east/west runway, Runway 09/27, will be closed each Wednesday in November between 10:00am and 3:00pm. All aircraft will operate on the north/south runway during this time.

Melbourne Airport VIC from November 2022

The north/south runway, Runway 16/34 will be closed five nights a week between 6.5 and 8 hours for asphalt replacement works for approximately 10 months from November 2022. Aircraft will operate on the east/west runway, Runway 09/27, during these times.

In February 2023 for approximately a month and in May 2023 for approximately a week, maintenance works will occur on the area where the two runways intersect. During this time, the north-south runway will be temporarily shortened, and the east-west runway will be closed, again for five nights a week.

Further information can be found on the Melbourne Airport website.


Access our

Airport gateway

We provide information about airport operations, including flight paths, movements, runways, aircraft noise monitoring, investigations and complaints.

Monitoring and reporting

Aircraft noise monitoring

We undertake long term aircraft noise monitoring at major Australian airports through the world’s largest, most geographically spread system of its type. We also undertake and report on short term aircraft noise monitoring.


Always improving

Our key initiatives


Frequently asked Questions

How low can aircraft operate?

The Civil Aviation Safety Authority have regulations for how low aircraft can fly. These regulations require pilots fly no lower than 1,000 feet (ft) over built-up areas, or 500 feet over any other areas, unless they are landing or taking off. Aircraft may be able to fly below these heights in certain situations. More information is available on the CASA website.

What is ground running?

Ground running is when an aircraft engine is tested at the airport while the aircraft is stationary on the ground. Airports are responsible for managing ground running and taking complaints about noise generated by ground running activities. More information about ground running is available on your local airport website.

Can I suggest a noise improvement?


Download our latest resources

View the latest fact sheets, reports, and other resources.


Trax International Brisbane PIR Interim Report March 2022

April, 2022

Airservices Implementation Approach – Trax Interim Report

April, 2022

Airservices Flight Path Design Principles

September, 2020