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National PFAS Management Program

National PFAS managementOur commitment Airservices is committed to the responsible management of PFAS resulting from our historical use of PFAS-containing fire fighting foams at airports where we provide aviation rescue and fire fighting services. We manage PFAS to ensure the safety of our people, and the communities and environment in which we operate. We are…

About our operations

AirservicesOperations Airservices provides safe, secure, efficient, and environmentally-sustainable services to the aviation industry. We are responsible for Australia’s airspace management, aeronautical information, aviation communications, navigation aids and technology, flight path changes, and Aviation Rescue Fire Fighting Services. Our highly trained people achieve this by using state of the art technology, systems and processes. Air Traffic…

Airservices marks National Reconciliation Week with Anita Heiss

Airservices Australia Brisbane staff were honoured to host well-known Indigenous author, academic and speaker Dr Anita Heiss as part of events to celebrate National Reconciliation Week.

Mackay Aviation Rescue Fire Fighter is Airservices Australia’s ninth Australian Fire Service Medal recipient

One of our longest serving Aviation Rescue Fire Fighting Services (ARFFS) staff member recently celebrated his 49th working anniversary with the awarding of the Australian Fire Service Medal on Australia Day.

Airservices announces two major milestones in OneSKY program

Airservices Australia today announced it has reached two major milestones in OneSKY, the world-leading program being undertaken jointly with the Department of Defence.

A new system to better communicate weather changes to pilots

Airservices will establish a new system improving the way unexpected but significant weather changes are identified and alerted to pilots. Launching on 8 November 2018, the alerting function of special weather reports (SPECI) will be operating through an upgraded NAIPS system.

CEO response to claims on regional airlines subsidising OneSKY program

Today in a letter to journalist Ean Higgins, Airservices Australia CEO Jason Harfield refuted recent allegations published in The Australian suggesting regional airlines will incur higher charges to fund OneSKY across the country.

Frequently asked questions

FAQS Air Traffic Controller training The job of an air traffic controller has so many aspects that it tends to lead to as many questions. We have collected the most common ones here. The answers are brief so you can quickly find what you need to know. Who can I contact if I have questions…

Third instalment of weather cameras added to portal

Five additional weather camera sites have been added to the Airservices website portal with the support of local airports and the Bureau of Meteorology.

Additional sites added to weather camera portal

Airservices Australia has added six new sites to its weather camera portal which allows pilots to view actual weather conditions at locations across the country.

Satellite-based instrument landing system introduced at Melbourne Airport

An aircraft landing system known as SmartPath has been activated at Melbourne Airport with the new installation being the second of its type in the southern hemisphere.

Airservices weather camera portal now live

Airservices Australia has today announced it has launched a new portal that features camera views of weather conditions at locations around Australia.

Contact us

How can we help you today? Aircraft noise You can lodge a complaint, comment, feedback or make an enquiry. Contact us Phone directory General information Expand Address: Alan Woods Building 25 Constitution Avenue Canberra ACT 2600 Australia Postal Address: GPO Box 367 Canberra ACT 2601 Phone: +61 2 6268 4111 Local Call (SYD): 1300 301…

Air Traffic Control careers

The role Air Traffic Controller Are you ready for a career that brings a whole new world of exciting possibilities? As an Air Traffic Controller, you will be playing a crucial role as the guardian of the Australian sky. You will be part of a vital team that manages 11% of the world’s airspace, and…

Remotely Piloted Aircraft Systems (RPAS) in controlled airspace

Integrating RPAS into Australian airspace Recognising the significant projected growth in the uncrewed industry and the introduction of new and emerging technologies, Airservices is committed to supporting the safe and efficient integration of Remotely Piloted Aircraft Systems (RPAS) into Australia’s airspace through a phased, inclusive approach. This approach is centred around developing a suite of…

Flight number callsigns

Flight number callsigns In conjunction with the International Civil Aviation Organisation (ICAO), Airservices Australia manages the allocation of Flight Number Callsigns (FNCs) for Australian registered aircraft operating agencies. An FNC collectively refers to: the two (2LD) or three (3LD) letter designator used for aeronautical telecommunication services, flight plans and air traffic control displays; and the…

Circuit training

Circuit training is the first stage of practical pilot training, focused on take-offs and landings. It involves the pilot making approaches to the runway, touching down and then applying power to take-off again. Circuit training is undertaken at most airports, particularly regional and general aviation aerodromes. How a circuit is flown and its location is…

Airspace infringement

Navigating the skies safelyAirspace infringement An airspace infringement (AI) is the unauthorised entry of an aircraft into airspace where a clearance is required, or to which entry is prohibited. Equip yourself for a safer flight by understanding the potential risks AIs can cause. Potential risks of AI include: mid-air collision loss of separation increased workload…

Corporate Publications

Corporate Publications Airservices produces a range of corporate publications, including Corporate Plans, Workforce Plans, Annual Reports, and Quarterly Reports to industry. These outline our capital vision, strategy, outcomes and deliverables and our report against those to industry and the broader community. Flying guides, aeronautical information publications and other operational publications are also available.   Annual…

Making a complaint

Noise Complaints and Information Service (NCIS) Airservices Australia seeks to minimise the impact of aircraft operations on communities where safe and compliant with aviation rules. We recognise that aircraft noise can be disturbing for some people and regularly review aircraft noise complaints and the outcome of flight path and airspace changes to identify possible improvements….

Monitoring aircraft noise

Noise and flight path monitoring system Our Noise and Flight Path Monitoring System (NFPMS) collects noise and flight path data at Brisbane, Cairns, Canberra, Gold Coast, Sydney, Melbourne, Essendon, Adelaide, Hobart, Sunshine Coast and Perth airports. This system operates 24-hours-a-day, seven-days-a-week, collecting data from every aircraft operating to and from the airport. NFPMS uses long-term…

Aviation Rescue Fire Fighting Service careers

The roleAviation Rescue Fire Fighters Airservices Aviation Rescue Fire Fighters work at 27 airports across Australia, providing a vital layer of safety to the travelling public. You’ll enjoy excellent on-the-job training, competitive remuneration and great opportunities for career development and progression. Collaborating and working together with a diverse group of people to benefit the Australian…

Air traffic management services

Air traffic services centres The map below shows the Australian flight information region (FIR). Airservices is responsible for around 11 per cent of the world’s airspace. The airspace above the white-coloured FIR boundary line is controlled from the Brisbane Centre and the airspace below is controlled from Melbourne Centre.   Brisbane Centre information Expand Location:…

Aviation rescue fire fighting stations

Australian Capital Territory Canberra Expand Station information Category: 8 Location Canberra, 8 kilometres south-east of the city centre. General Canberra is Australia’s capital city. The ARFF also provides coverage for Royal Australian Air Force (RAAF) operations and VIP flights. Shift staffing: Cat 8 1 x fire commander 1 x station officer 6 x fire fighters…

Work with us

Airservices is at the forefront of Australian aviation. We are uniquely connected to all parts of the industry and offer exciting and innovative work across a range of operational and corporate roles.

Career paths on offer at Airservices include
Air Traffic Control, Aviation Rescue Fire Fighting, information technology, corporate support and more.