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Pilot and airside safety

Equip yourself for a safer flight Pilot safety Familiarise yourself with the current and emerging risks in the areas you are operating in. We can support you by sharing safety messages and providing operational insights and analysis about areas where we see risks emerging. Build on your understanding of how we can work together to…

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Aircraft noise

Managing aircraft noise Our commitment We need to cater for the changing nature of aircraft operations, air traffic growth, airport expansion and advances in aviation technology, while keeping aviation safety as our first priority. This requires a careful balance of ensuring safety, operational efficiency, protecting the environment and minimising the effects of aviation noise on…

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Developments at and around airports

Overview Developments at and around airports Development activities at and around airports may have the potential to impact air safety and limit the scope of aviation operations at that airport. Airservices works with industry to ensure developments do not penetrate protected airspace, interfere with critical communication, navigation and surveillance equipment or create other hazards. Developments…

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Monitoring aircraft noise

Noise and flight path monitoring system Our Noise and Flight Path Monitoring System (NFPMS) collects noise and flight path data at Brisbane, Cairns, Canberra, Gold Coast, Sydney, Melbourne, Essendon, Adelaide and Perth airports. This system operates 24-hours-a-day, seven-days-a-week, collecting data from every aircraft operating to and from the airport. NFPMS uses long-term noise monitors located…

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Air traffic management services

Air traffic services centres The map below shows the Australian flight information region (FIR). Airservices is responsible for around 11 per cent of the world’s airspace. The airspace above the white-coloured FIR boundary line is controlled from the Brisbane Centre and the airspace below is controlled from Melbourne Centre.   Brisbane Centre information Expand Location:…

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How air traffic control works

Air traffic control is used to manage the safe and orderly flow of aircraft into, out of, and across Australian airspace. We use systems and processes to minimise the risk of collisions, while allowing the maximum number of aircraft to fly safely in our skies. Each year we safely manage 11% of the world’s airspace…

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Australian Aviation Network Performance

2023 – 2024 Australian aviation network overview by month – 2024 –MarchFebruaryJanuary– 2023 –DecemberNovemberOctoberSeptemberJuly – August Download report International Air Transport Association (IATA) Review of Airservices Australia’s Air Traffic Flow Management Delay Attribution Framework Building on our efforts to increase transparency and foster industry understanding of the network performance, we recently engaged the International Air…

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Support services careers

The roles Securing our skies and servicing the nation At Airservices Australia, we’re meeting the challenges of today while planning for the future. We’re partnering with world-leading companies, the aviation industry, regulators and other government agencies to integrate uncrewed aircraft systems and deliver a contemporary and national air traffic management system. You’ll join a dynamic…

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Home

Connecting people with their world safely Secure, efficient and sustainable services for the aviation industry and our communities. What we do A career to take you above and beyond Looking after 11% of the world’s airspace takes people willing to give 110%. We’re looking for aviation enthusiasts across Australia to join our team. Find your…

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Sisters are doin’ it for themselves and making history on International Women’s Day

In a first for Australian aviation history, today a commercial flight was fully managed, crewed and handled end-to-end by all women to celebrate International Women’s Day (IWD). As part of the exciting joint initiative, which involved Virgin Australia, Melbourne Airport, Airservices Australia and Brisbane Airport, all key touchpoints and tasks related to flight VA313 from…

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Flying critical to wellbeing of a third of Australians

Flying critical to wellbeing of a third of Australians 37 per cent of Australians view flying as critical to their wellbeing Lockdowns have reignited a passion for travel, with 35 per cent of Australians expecting to fly more for holiday and leisure than pre-pandemic.     Flight is a key tool for maintaining social connections, with more…

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Runway safety

Driving safe operations Runway safety International Civil Aviation Organization (ICAO) and Airservices consider runway safety to be one of their highest priorities as it remains one of the most serious threats to aviation safety. Airservices continues to work with the aviation industry to improve runway safety. Runway safety issues can include runway incursions, runway excursions…

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Cutting red tape for Drone Operators

Action is being taken to reduce the red tape burden on remotely piloted aircraft operators. The Civil Aviation Safety Authority and Airservices Australia are working to streamline approval processes for commercial drone operators around civil controlled aerodromes. A new digital, automated process for some remotely piloted aircraft operations near controlled aerodromes will be trialled, reducing…

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SLEIGH RIDER ONE – Santa countdown begins!

With 15 sleeps left before Christmas, Airservices Australia has officially allocated Santa’s call sign—SLEIGH RIDER ONE—while also issuing a NOTAM (Notice to Airmen) to advise aircraft to keep clear of Santa as he delivers presents across Australia on Christmas Eve. With 2020 being a year like no other, Airservices and Santa have been working hard…

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Australian Noise Exposure Forecast (ANEF) and Australian Noise Exposure Index (ANEI) Charts

Our industry Technical endorsement of ANEFs and ANEIs by Airservices Consistent with part (x) of Ministerial Direction M37/99, Airservices is responsible for endorsing the technical accuracy of ANEFs and ANEIs for all Australian airports. Manner of endorsement Our Airport and Environment Team considers a number of assumptions and inputs when conducting technical endorsements of ANEFs….

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Pilot tools

Quick links For pilots Quick access to tools such as AIP, weather cameras, NAIPS, AIM and NCC portal, plus links to other frequently-used resources. Aeronautical Information Package (AIP) Live weather cameras NAIPS Portal Air Traffic Flow Management (ATFM) NCC Portal ADSB coverage illustrations Flight Number Callsigns Aeronautical Information Management (AIM) Purchase AIM charts and publications…

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Who we work with

Our customers Airline Customers Each year, we safely manage more than four million aircraft movements for our domestic and international customers, as well as general aviation airspace users. Domestic Airlines Qantas Jetstar Virgin Australia Regional Express Cobham Aviation Services Alliance Airlines Airnorth Toll International Airlines AirAsia X Air New Zealand Cathay Pacific China Southern Emirates…

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Sustainability

Environmental responsibility Our approach We aim to support and assist the growth of the aviation industry, while simultaneously minimising our impact on the environment. By taking a disciplined approach to our Environmental Policy, we’re able to achieve our goal to have a neutral impact on the ecosystem, and our commitment to excellence in environmental management….

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About our operations

Airservices Operations Airservices provides safe, secure, efficient, and environmentally-sustainable services to the aviation industry. We are responsible for Australia’s airspace management, aeronautical information, aviation communications, navigation aids and technology, flight path changes, and Aviation Rescue Fire Fighting Services. Our highly trained people achieve this by using state of the art technology, systems and processes. Air…

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Culture review

Airservices Australia Our workplace culture Airservices commissioned Elizabeth Broderick & Co (EB&Co) in 2019 to undertake a review into workplace culture, to better understand what we needed to do to ensure Airservices is a diverse, inclusive and respectful workplace for all our people. In May 2020, we released the report A Review of Culture at Airservices…

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Innovation and technology

Focus on innovation Forefront of aviation technology The aviation industry is evolving quickly, and we are evolving with it. We are at the forefront of exploring new technologies to make our services faster, more efficient and more valuable for all airspace users. OneSKY program The future of Air Traffic Management The OneSKY Australia program is…

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Our history

Proud aviation heritage History of Airservices Australia Airservices was formed in July 1995 when the Civil Aviation Authority was split into two separate government bodies: Airservices Australia and the Civil Aviation Safety Authority (CASA). Since that time, we have proudly served the aviation industry and community through times of enormous change. Today, we deliver our…

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Infrastructure planning needed now to deal with complexity of drones

Airservices’ Michelle Bennetts says more focus must be put on infrastructure planning if the industry is to overcome the challenges and disruption that drones will bring to the aviation ecosystem.

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Statement regarding claims about workplace culture

Airservices’ success is built on its people. Airservices is committed to providing a safe, respectful and inclusive work place that fosters diversity and values different genders, backgrounds, cultures and work and life experiences across all areas of our business.

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Work with us

Airservices is at the forefront of Australian aviation. We are uniquely connected to all parts of the industry and offer exciting and innovative work across a range of operational and corporate roles.

Career paths on offer at Airservices include
Air Traffic Control, Aviation Rescue Fire Fighting, information technology, corporate support and more.