FAQS Air Traffic Controller training The job of an air traffic controller has so many aspects that it tends to lead to as many questions. We have collected the most common ones here. The answers are brief so you can quickly find what you need to know. Who can I contact if I have questions…

Flights in oceanic areas are unable to be tracked using traditional radar as this form of surveillance relies on ground-based sites. Since June 2015 all flights across the Pacific Ocean between Australia, New Zealand and the United States are being more frequently tracked by air traffic controllers using existing satellite-based communications equipment called Automatic Dependent Surveillance-Contract (ADS-C). Aircraft are now…

Airservices Australia hosts safety forums throughout the year as part of an ongoing education program to improve pilot familiarity with metropolitan Class D operations and procedures. This page provides pilots and instructors operating within Class D airports with further information about the program sessions and how they can get involved. We have also included access…

CASA Class 3 Medical You will be required to obtain a Class 3 Medical Certificate in accordance with medical standards specified by the Civil Aviation Safety Authority (CASA) to work as a controller. Please read Regulation 67.160 of Part 67 of the CASRs before lodging your application through . If you have any doubt about…

Separation standards refer to the minimum distance apart that aircraft operating in controlled airspace and at airports with an operational control tower must be kept. These are outlined in the Manual of Standards for Air Traffic Services and our air traffic controllers use them to safely manage air traffic. Different separation standards apply to aircraft…

Weather can significantly affect aircraft operations. Low cloud, fog and rain may impede visibility at or around an airport while thunderstorms and lightning can cause serious disruption to flight schedules. Thunderstorms, and the rapidly rising or falling air currents which usually accompany them, can make air travel uncomfortable for passengers and difficult for pilots in…

It can be difficult for passengers or the public to have an accurate picture or understanding of an incident or activity and Airservices regularly receives calls on ‘irregular’ activities at airports. Examples of activity that the public may consider unusual or cause concern, but are part of normal operations, are listed here. Ultimately, the pilot…

Twitter Get the latest Airservices news and updates via our Twitter account: @AirservicesNews. Our Twitter account is a quick and easy way to keep up-to-date with new information from Airservices. Responding to Tweets Where possible Airservices will respond to reasonable replies and messages sent via Twitter. Formal requests and enquiries should be made through email or…

The ICAO-based Domestic Flight Notification was introduced on 17 July 1998. Some cosmetic changes have been recommended, accepted and introduced in the second version of the form. Airservices Australia is committed to ensuring that activities within Australian airspace are standardised with international practice. The ICAO Flight Notification form was introduced to coincide with the commissioning…

Airservices Australia has a highly accurate surveillance system in Sydney known as the Precision Runway Monitor (PRM). PRM operations allow aircraft to safely make simultaneous approaches to the parallel runways at Sydney, reducing delays in poor weather by as much as 80 per cent. A Pilot’s Guide to PRM Operations at Sydney This page provides an…

Corporate Publications Airservices produces a range of corporate publications, including Corporate Plans, Workforce Plans, Annual Reports, and Quarterly Reports to industry. These outline our capital vision, strategy, outcomes and deliverables and our report against those to industry and the broader community. Flying guides, aeronautical information publications and other operational publications are also available.   Corporate…

Noise Complaints and Information Service (NCIS) We manage complaints and enquiries about aircraft operations and Airservices Australia’s community engagement activities through our Noise Complaints and Information Service (NCIS). We use complaints and enquiries to help us identify operations of concern and possible opportunities for improvement. When you contact us, please provide your contact details and…

Organisational framework Our governance We are a corporate Commonwealth entity established and governed by the Air Services Act 1995. We are wholly owned by the Australian Government, and are accountable to the Minister for Infrastructure, Transport and Regional Development. Our governance is also regulated by the Public Governance, Performance and Accountability Act 2013. We are…