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Working with air traffic control

Improving safety togetherWorking with ATC A safe airways system relies on pilots and controllers working together safely and effectively. Air Traffic Control (ATC) are always here to help. Equip yourself for a safer flight by understanding how ATC works, and what you can do to contribute to effective pilot-controller communication. Communication with ATC Effective pilot-controller…

Airspace infringement

Navigating the skies safelyAirspace infringement An airspace infringement (AI) is the unauthorised entry of an aircraft into airspace where a clearance is required, or to which entry is prohibited. Equip yourself for a safer flight by understanding the potential risks AIs can cause. Potential risks of AI include: mid-air collision loss of separation increased workload…

Pilot and airside safety

Equip yourself for a safer flightPilot safety Familiarise yourself with the current and emerging risks in the areas you are operating in. We can support you by sharing safety messages and providing operational insights and analysis about areas where we see risks emerging. Build on your understanding of how we can work together to improve…

Aircraft noise

Managing aircraft noiseOur commitment We need to cater for the changing nature of aircraft operations, air traffic growth, airport expansion and advances in aviation technology, while keeping aviation safety as our first priority. This requires a careful balance of ensuring safety, operational efficiency, protecting the environment and minimising the effects of aviation noise on the…

Movements at Australian airports

Movements at Australian Airports 2025 Expand Movements at Australian Airports – May 2025 Movements at Australian Airports – April 2025 Movements at Australian Airports – March 2025 Movements at Australian Airports – February 2025 Movements at Australian Airports – January 2025 Movements at Australian Airports Financial Year 2025 2024 Expand Movements at Australian Airports –…

Flight Notification Form

The ICAO-based Domestic Flight Notification was introduced on 17 July 1998. Some cosmetic changes have been recommended, accepted and introduced in the second version of the form. Airservices Australia is committed to ensuring that activities within Australian airspace are standardised with international practice. The ICAO Flight Notification form was introduced to coincide with the commissioning…

Flight briefing

Flight briefing tools Off air route flight planning options Independent visual approaches Precision runway monitor Aeronautical Information Management (AIM) Flight Number Callsigns Pre-flight preparationPilot responsibility Pilots are no longer required to lodge details about tracks, headings, true air and ground speeds or time intervals. However, you have a responsibility to prepare and plan for your…

Precision Runway Monitor

Precision Runway Monitor (PRM) at Sydney Airport (YSSY/SYD) Airservices Australia operates a highly accurate surveillance system at Sydney (Kingsford-Smith) Airport known as the Precision Runway Monitor (PRM). PRM operations enable aircraft to safely conduct simultaneous GLS or ILS approaches to Sydney Airport’s parallel runways, maintaining airport capacity during adverse weather conditions. A Pilot’s Guide to…

Copyright Licence Request Process

Copyright Licence Request Form If you only seek to reproduce a small extract of Airservices material on a once-off basis, you will need to complete and submit a Copyright Licence Request Form. Assessment of request by Airservices Airservices will assess your Copyright Licence Request Form and in its absolute discretion determine whether to license the use…

Purchasing electronic data from Airservices Australia

Airservices Australia (Airservices) offers a range of aeronautical data products in electronic format. To purchase data in an electronic format please refer to the Data.Airservices website. Alternatively, hard copy products can be purchased through Airservices Online Store.

Document Amendment Calendar

The following time-line diagram represents the cyclic activities involved in the production of AIS documents. AIRAC Dates: this date is based on the International Civil Aviation Organization (ICAO) Aeronautical Information Regulation and Control (AIRAC) cycle of every 28 days. Actual dates for a particular document are shown in the tables below. Notification of changes to…

Aviation charging

Costs and feesHow do we charge Airservices levies charges to aircraft operators that engage our services in the Australian airspace. Our charges may include fees applied or collected on behalf of other Australian government agencies, and may include aviation fire fighting charges at selected aerodromes. Make a payment Regulating chargesHow we calculate charges Our charges…

Corporate Publications

Corporate Publications Airservices produces a range of corporate publications, including Corporate Plans, Workforce Plans, Annual Reports, and Quarterly Reports to industry. These outline our capital vision, strategy, outcomes and deliverables and our report against those to industry and the broader community. Flying guides, aeronautical information publications and other operational publications are also available.   Corporate…

Information for suppliers

To enable the correct and prompt payment of your organisation’s invoices, please note the following requirements: Address details for submitting an invoice Invoices should be sent to the Airservices Accounts Payable section. Postal Address: Airservices Australia Accounts Payable Attention: (insert name of Airservices Australia ordering officer) PO Box 231, Civic Square, ACT 2608 Australia Phone:…

Legal

Privacy, Freedom of information (FOI) Contact: Office of Legal Counsel Postal address: Office of Legal Counsel Airservices Australia GPO Box 367, Canberra, ACT 2601 Australia Street address: Alan Woods Building 25 Constitution Avenue Canberra ACT 2601 Australia E-mail: legal@airservicesaustralia.com Service of documents Principal office for service of documents upon Airservices as : Alan Woods Building…

Operational Information

Flight Operations Information The following information is provided for aircraft operators and pilots who wish to receive ADS-B services in Australia. The Flight Operations Information Package is provided for the familiarisation of pilots and flight operations staff and for use in the development of relevant training programs. Flight Operations Information Package Flight Operations Information Program…

Automatic Dependent Surveillance Broadcast

Automatic Dependent Surveillance Broadcast (ADS-B) is an air traffic surveillance technology that enables aircraft to be accurately tracked by air traffic controllers and other pilots without the need for conventional radar. Australia now has significant ADS-B surveillance coverage available across the continent. This additional surveillance has become necessary due to the ever-increasing volume of traffic…

Automatic Fire Alarm Monitoring Service

Our Aviation Rescue Fire Fighting Service (ARFFS) provides a range of services at 28 airports around Australia. ARFFS Services Aviation Fire Fighters are ready to respond to fires in aircraft and buildings at airports, provide rescue and first-aid services for aircraft passengers and crew, provide technical advice on fire safety and assist in educating users…

Frequency Assignment

Frequency Assignment Airservices is responsible for the Aeronautical Mobile (Route) Service AM(R)S Spectrum within Australia and its Territories. Airservices is able to provide a frequency assignment service as a first step to obtaining a aeronautical apparatus licence to operate a radio transmitter within the AM(R)S bands. Assignments can be made for radio communications within the…

Developments at and around airports

OverviewDevelopments at and around airports Development activities at and around airports may have the potential to impact air safety and limit the scope of aviation operations at that airport. Airservices works with industry to ensure developments do not penetrate protected airspace, interfere with critical communication, navigation and surveillance equipment or create other hazards. Developments around…

Aeronautical Information Management

About the programWhat is AIM? ICAO defines Aeronautical Information Management (AIM) as the dynamic, integrated management of aeronautical information services through the provision and exchange of quality-assured digital aeronautical data, in collaboration with all parties. In November 2018, Doc 10066 – Procedures for Air Navigation Services (PANS) Aeronautical Information Management (AIM) had become applicable to…

Our services

Keeping our skies safeSupporting aviation We provide a range of world-class services that allow safe and equitable access to our skies. Our primary focus is ensuring the safety of air travel – both in the air and on the ground – and providing service outcomes that are matched to the needs of our airline customers….

Privacy Policy

Privacy Policy Contents About Airservices and this Privacy Policy Personal information collected and stored by Airservices How Airservices uses and discloses personal information Overseas Disclosure How Airservices stores your personal information Access to and correction of personal information Social Media Integrations IP addresses Feedback / Complaints / Contact Changes to our Policy 1. About Airservices…

Making a complaint

Noise Complaints and Information Service (NCIS) Airservices Australia seeks to minimise the impact of aircraft operations on communities where safe and compliant with aviation rules. We recognise that aircraft noise can be disturbing for some people and regularly review aircraft noise complaints and the outcome of flight path and airspace changes to identify possible improvements….

Work with us

Airservices is at the forefront of Australian aviation. We are uniquely connected to all parts of the industry and offer exciting and innovative work across a range of operational and corporate roles.

Career paths on offer at Airservices include
Air Traffic Control, Aviation Rescue Fire Fighting, information technology, corporate support and more.