Corporate Publications Airservices produces a range of corporate publications, including Corporate Plans, Workforce Plans, Annual Reports, and Quarterly Reports to industry. These outline our capital vision, strategy, outcomes and deliverables and our report against those to industry and the broader community. Flying guides, aeronautical information publications and other operational publications are also available.   Corporate…

Our Aviation Rescue Fire Fighting Service (ARFFS) provides a range of services at 28 airports around Australia. ARFFS Services Aviation Fire Fighters are ready to respond to fires in aircraft and buildings at airports, provide rescue and first-aid services for aircraft passengers and crew, provide technical advice on fire safety and assist in educating users…

OverviewDevelopments at and around airports Development activities at and around airports may have the potential to impact air safety and limit the scope of aviation operations at that airport. Airservices works with industry to ensure developments do not penetrate protected airspace, interfere with critical communication, navigation and surveillance equipment or create other hazards. Developments around…

About the programWhat is AIM? ICAO defines Aeronautical Information Management (AIM) as the dynamic, integrated management of aeronautical information services through the provision and exchange of quality-assured digital aeronautical data, in collaboration with all parties. In November 2018, Doc 10066 – Procedures for Air Navigation Services (PANS) Aeronautical Information Management (AIM) had become applicable to…

Noise Complaints and Information Service (NCIS) Airservices Australia seeks to minimise the impact of aircraft operations on communities where safe and compliant with aviation rules. We recognise that aircraft noise can be disturbing for some people and regularly review aircraft noise complaints and the outcome of flight path and airspace changes to identify possible improvements….

WebTrak allows you to see where aircraft fly and explore historical trends and patterns. WebTrak uses information from air traffic control secondary surveillance radars to display aircraft movements: within 100 kilometres of the major airport up to 30 000 feet above mean sea level Aircraft noise data is also displayed, collected daily from noise monitors…

Noise and flight path monitoring system Our Noise and Flight Path Monitoring System (NFPMS) collects noise and flight path data at Brisbane, Cairns, Canberra, Gold Coast, Sydney, Melbourne, Essendon, Adelaide, Hobart, Sunshine Coast and Perth airports. This system operates 24-hours-a-day, seven-days-a-week, collecting data from every aircraft operating to and from the airport. NFPMS uses long-term…

Environmental management systemOur framework We are committed to reducing the impact of our operations on the environment, heritage and communities. Our responsibility to protect these aspects is achieved through a maintained Environmental Management System (EMS). This enables us to assure compliance with our legal obligations, undertake appropriate risk management of activities, and continually improve our…

The roleAviation Rescue Fire Fighters Airservices Aviation Rescue Fire Fighters work at 27 airports across Australia, providing a vital layer of safety to the travelling public. You’ll enjoy excellent on-the-job training, competitive remuneration and great opportunities for career development and progression. Collaborating and working together with a diverse group of people to benefit the Australian…

Organisational frameworkOur governance We are a corporate Commonwealth entity established and governed by the Air Services Act 1995. We are wholly owned by the Australian Government, and are accountable to the Minister for Infrastructure, Transport and Regional Development. Our governance is also regulated by the Public Governance, Performance and Accountability Act 2013. We are committed…

Public access to informationFreedom of information We are subject to the Freedom of Information Act 1982 which: gives you a legal right to request access to documents held by us; and requires us to publish certain material on our website. Details on how to submit an FOI request and the information we publish are set…

Air traffic services centres The map below shows the Australian flight information region (FIR). Airservices is responsible for around 11 per cent of the world’s airspace. The airspace above the white-coloured FIR boundary line is controlled from the Brisbane Centre and the airspace below is controlled from Melbourne Centre.   Brisbane Centre information Expand Location:…

Australian Capital Territory Canberra Expand Station information Category: 8 Location Canberra, 8 kilometres south-east of the city centre. General Canberra is Australia’s capital city. The ARFF also provides coverage for Royal Australian Air Force (RAAF) operations and VIP flights. Shift staffing: Cat 8 1 x fire commander 1 x station officer 6 x fire fighters…

National presence Where we are We deliver services from two major air traffic service centres in Melbourne and Brisbane, as well as operating 29 control towers and 27 fire stations at airports across Australia. Our corporate headquarters are in Canberra. Air Traffic Management services Aviation Rescue Fire Fighting stations 1,079 Sites around Australia 29 Air…