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Pilot Briefing, NAIPS and NOTAM services

Pilot Briefing Services (free call): 1800 805 150 Direct dial: 02 6268 5062 Fax: 02 6268 5033 AVFAX Help Desk: 02 6268 5065 NAIPS Help Desk: 1800 801 960 NOTAM Office: 02 6268 5063 Fax: 02 6268 5044 Airservices Service Desk: 1800 443 550 If you are attempting to report a life threatening emergency, please call 000…

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User Preferred Routes and Dynamic Airborne Reroute Procedure Expansion

Airservices is expanding its UPR airspace to provide improved flight efficiency for airlines. To help airlines fly the most cost-effective, fuel-efficient, and timely routes, Airservices is expanding Australia’s User Preferred Routes (UPR) airspace. Airservices is declaring all Class A airspace as UPR Airspace, while time activated UPR Exclusion Zones are being established in high-density areas….

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Resources

Aeronautical Information Products (AIP) Corporate Publications Safety Publications Aviation Reporting Automatic Fire Alarm Monitoring Service Environmental Management of Changes to Aircraft Operations – National Operating Standard Community Engagement Standard Noise Complaints and Information Service (NCIS) Managing Aircraft Noise Complaints and Enquiries  

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Runway safety

Driving safe operations Runway safety International Civil Aviation Organization (ICAO) and Airservices consider runway safety to be one of their highest priorities as it remains one of the most serious threats to aviation safety. Airservices continues to work with the aviation industry to improve runway safety. Runway safety issues can include runway incursions, runway excursions…

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Airport and aerodrome operators

Quick links For airport and aerodrome operators Links for AIP amendments, NAIPS portal, information about developments and airspace protection. NAIPS portal NOTAM originator information Aeronautical Information Management (AIM) AIP document amendment calendar Automatic fire alarm monitoring service Developments at and around airports ANEF endorsement Data orders Aerodrome Operator Interface Agreements (AOIAs) ANEF charts Noise exposure…

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Pilot tools

Quick links For pilots Quick access to tools such as AIP, weather cameras, NAIPS, AIM and NCC portal, plus links to other frequently-used resources. Aeronautical Information Package (AIP) Live weather cameras NAIPS Portal Air Traffic Flow Management (ATFM) NCC Portal ADSB coverage illustrations Flight Number Callsigns Aeronautical Information Management (AIM) Purchase AIM charts and publications…

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Industry

Our industry Services for customers and industry We work with airline customers, airports, general aviation, industry bodies, and associations to foster and promote aviation in Australia. To find out more about our industry engagement, visit our Industry Hub. Visit Industry Hub Useful tools Navigate below for relevant quick links for pilots, aircraft owners and operators,…

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A new system to better communicate weather changes to pilots

Airservices will establish a new system improving the way unexpected but significant weather changes are identified and alerted to pilots. Launching on 8 November 2018, the alerting function of special weather reports (SPECI) will be operating through an upgraded NAIPS system.

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SARTIME

Supporting pilot safety SARTIME Managing Search and Rescue times (SARTIME) and cancelling them at the end of a flight is a critical responsibility of pilots in command. It ensures that Airservices and emergency response authorities such as the Joint Rescue Coordination Centre (JRCC) know that you’ve arrived safely. It also prevents unnecessary search and rescue…

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Meteorological Collaborative Decision Making

Meteorological Collaborative Decision Making (MET CDM) is the process of considering aviation-related weather criteria contained in weather forecasts to assess the potential impact on the arrival rates used in Air Traffic Flow Management (ATFM). This process aims to optimise runway capacity by closing the gap between planned and actual arrival rates which will provide for…

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Metro D Safety program

Airservices Australia hosts safety forums throughout the year as part of an ongoing education program to improve pilot familiarity with metropolitan Class D operations and procedures. This page provides pilots and instructors operating within Class D airports with further information about the program sessions and how they can get involved. We have also included access…

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Air Traffic Flow Management

Overview About ATFM Air Traffic Flow Management (ATFM) is a service provided by Airservices Australia aimed at achieving a balance between forecast air traffic capacity and actual air traffic demand. ATFM identifies and manages demand and capacity imbalances, both at airports and in airspace volumes. Where imbalances are identified, ATFM enables the implementation of ATFM…

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Civil Aviation Safety Regulation Part 175 — Airservices and You

Civil Aviation Safety Regulation Part 175 – Airservices and You Civil Aviation Safety Regulation Part 175 (CASR Part 175) under the Civil Aviation Act 1988 came into effect on 5 March 2015. This regulation establishes standards and legislative requirements for the quality and integrity of data and information used in air navigation. Specifically, information published…

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Independent visual approaches – Sydney Airport

Sydney Airport Independent Visual Approaches (IVAs) Sydney airport operates two parallel runways which are closely spaced at 1,037m apart.   Through using a procedure called Independent Visual Approaches (or IVA’s), two aircraft can be on adjacent final approaches at the same time. This allows for more efficient use of the runways so that more flights…

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Contact us

How can we help you today? Aircraft noise You can lodge a complaint, comment, feedback or make an enquiry. Contact us Phone directory General information Expand Address: Alan Woods Building 25 Constitution Avenue Canberra ACT 2600 Australia Postal Address: GPO Box 367 Canberra ACT 2601 Phone: +61 2 6268 4111 Local Call (SYD): 1300 301…

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Remotely Piloted Aircraft Systems (RPAS) in controlled airspace

Airservices is committed to facilitating the successful entry of RPAS into controlled airspace in a staged process that will integrate with manned operations. Operational concept – Management of RPAS in ATM operations Airservices is committed to an inclusive approach to the safe integration of RPAS operations and recognise the opportunities and challenges generated by that…

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Flight number callsigns

Flight number callsigns In conjunction with the International Civil Aviation Organisation (ICAO), Airservices Australia manages the allocation of Flight Number Callsigns (FNCs) for Australian registered aircraft operating agencies. An FNC collectively refers to: the two (2LD) or three (3LD) letter designator used for aeronautical telecommunication services, flight plans and air traffic control displays; and the…

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NOTAM originator

Welcome The NOTAM Originator portal contains guidance and reference material to enable NOTAM authorised persons to meet their CASR 175 requirements. News and updates 6 April 2022 Join the growing group of aeronautical data originators (ADO) who have discovered the ease of managing their NOTAM requirements through the NOTAM Web Service (NWS), a module available…

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Portals

NAIPS internet service NOTAM Originator Portal Harmony Web Client National Operations Management Centre Weather Cameras WebTrak – Flight Tracker Airport Owner Downloads Online Store Data.Airservices ADO Portal

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How to pay your account

BPay Details available on your monthly invoice Direct bank deposit or electronic funds transfer (EFT) Account Name: Airservices Australia Account Number: 10010887 BSB: 064008 Branch: 66 Eagle Street, Brisbane QLD 4000 Swift: CTBAAU2S Note: This account is not for Online Store/Publications purchases or subscription renewals. Payment options can be found in the Online Store FAQs. Information required when making payments: account…

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Working with air traffic control

Improving safety together Working with ATC A safe airways system relies on pilots and controllers working together safely and effectively. Air Traffic Control (ATC) are always here to help. Equip yourself for a safer flight by understanding how ATC works, and what you can do to contribute to effective pilot-controller communication. Communication with ATC Effective…

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Airspace infringement

Navigating the skies safely Airspace infringement An airspace infringement (AI) is the unauthorised entry of an aircraft into airspace where a clearance is required, or to which entry is prohibited. Equip yourself for a safer flight by understanding the potential risks AIs can cause. Potential risks of AI include: mid-air collision loss of separation increased…

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Flight Notification Form

The ICAO-based Domestic Flight Notification was introduced on 17 July 1998. Some cosmetic changes have been recommended, accepted and introduced in the second version of the form. Airservices Australia is committed to ensuring that activities within Australian airspace are standardised with international practice. The ICAO Flight Notification form was introduced to coincide with the commissioning…

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Flight briefing

Flight briefing tools Off air route flight planning options Independent visual approaches Precision runway monitor Aeronautical Information Management (AIM) Flight Number Callsigns Pre-flight preparation Pilot responsibility Pilots are no longer required to lodge details about tracks, headings, true air and ground speeds or time intervals. However, you have a responsibility to prepare and plan for…

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Work with us

Airservices is at the forefront of Australian aviation. We are uniquely connected to all parts of the industry and offer exciting and innovative work across a range of operational and corporate roles.

Career paths on offer at Airservices include
Air Traffic Control, Aviation Rescue Fire Fighting, information technology, corporate support and more.