As a result of major changes to the Freedom of Information Act 1982 (FOI Act), Australian Government agencies which are subject to the FOI Act, are required to publish a range of information on their websites as part of an Information Publication Scheme (IPS). This includes the agencies structure, functions, appointments, annual reports, consultation arrangements, and details of the agency's FOI officer.

Airservices will also publish information only that is routinely released from FOI requests and routinely provided to parliament.

Who we are
Our organisational structure.

What we do
Airservices functions, statutory appointments, annual reports, decisions and announcements, operational information and statistics.

Our reports and responses to Parliament
Including annual reports, documents required by law to be tabled in Parliament.

 

In accordance with sections 8(2)(g) and 11C of the Freedom of Information Act 1982 ("the FOI Act"), information released under the FOI Act is listed below. The log has the last two financial years of disclosure log entries.

Airservices will make documents available upon request, please contact us at foi@airservicesaustralia.com if you wish to access these documents.

The list does not include the following:

• documents released under the FOI Act containing personal or business information which would be unreasonable to publish
• documents to which access has been refused or which are exempt from release under the FOI Act
• documents which have been released outside the FOI Act.

Note: Click on the FOI request number to view PDF documents, where available.

2025
14 July 2025 FOI 25-44	Alternate airport data for Mungalalu-Truscott (YTST) for January 2025.
4 July 2025 FOI 01/25/26	Data for GPS RAIM FD or FDE outages 9 October 2024 - 2 December 2024.
4 July 2025 FOI 25-38	National ATS Procedures Manual.
26 June 2025 FOI 25-33	Contracts awarded for the design and/ or construction of the wastewater treatment plant.
24 June 2025 FOI 25-42	FDE and RAIM NOTAMs raised from 09 October 2024 - 02 December 2024.
19 June 2025 FOI 25-39	CIRRIS reports, if any, for the following VH- aircraft: KKQ, PXH, BYE, PMW, ZZW for the period from 19 Feb 2024 to present.
13 June 2025 FOI 25-02	PFAS Investigation Reports.
10 June 2025 FOI 25-29 Document 1 Document 2 Document 3	Audio recordings and/or transcripts of comms between the Hobart Tower and VA1330 that capture the reason for breaching the NAP for the following dates and times: 8 May 2025 at approx 20:50 25 April 2025 at approx 20:45 23 April 2025 at approx 20:34
5 June 2025 FOI 25-20 Document 1 Document 2	Publicly released ASA produced flight maps for Hobart Airport covering departing and arrival flight paths from January 2017 - April 2025. This would include all flight maps produced for ASA's online content, ASA's Community Engagement Sessions, and flight path maps provided to other agencies.
4 April 2025 FOI 25-16	Directive TLI_25_0029 Use of tactical traffic management initiatives
11 March 2025 FOI 25-06	Any documents that capture: a) the number of individual requests made to Airservices for Air Traffic Control audio recordings for the Brisbane Approach and Brisbane Tower for the period January 2024 to January 2025; and b) the number of times Airservices has provided audio recordings in response to each request.
3 March 2025 FOI 25-09	Copies of the historical NOTAMs and ERSA for Bankstown Airport / YSBK that were in effect for 12 months between 22 May 2020 and 22 May 2021.
19 February 2025 FOI 25-04	Copy of tender documents released to market in 2009 as part of the Request for Tender for the Adelaide Airport tower.
20 January 2025 FOI 24-91	Copies of all documents that directly relate to the existing Noise Monitors in Primrose Sands, Connelly's Marsh and Dunalley TAS, including location, supplier, calibration levels, actual noise data, results and findings that were used in Airservices Australia's decision making for these areas, for the period June 2024 to Dec 2024.
9 January 2025 FOI 24-89	Copy of the current Airservices Australia Style Guide/Brand Guide/Writing Guide.
6 January 2025 FOI 24-78	Number of Airservices’ Board Members or Executive personnel who have Chairman’s Lounge (Qantas) or Beyond Lounge (Virgin Australia) membership as of November 2024.
2024
20 December 2024 FOI 24-86	The number of aircraft that: a) landed on runway 07 at YSSY from 1st July 2023 to 30th November 2024. b) landed on runway 07 at YSSY, from 1st July 2023 to 30th November 2024, that used the GLS RWY 07 approach; and the RNP RWY 07 approach; and a vectored approach to final RWY 07; and a visual approach to runway 07. c) used the GLS RWY 07; and the RNP RWY 07 to land on any runway other than RWY 07 YSSY, from 1st July 2023 to 30th November 2024. d) carried out a STAR RIVET FOUR ARRIVAL, to RWY 07, from 1st July 2023 to 30th November 2024. e) carried out a STAR ODALE SEVEN ARRIVAL, to RWY 07, from 1st July 2023 to 30th November 2024. Each month to include a daily dated breakdown of landings. If 10 aircraft landed on the one day, that number can be grouped under that one day.
10 December 2024 FOI 24-81	Air traffic control audio recording of flight AAL7 on 28 October 2024.
6 December 2024 FOI 24-66	Clearances, approvals and safety guidelines for the 2024 Brisbane Festival Riverfire event and practice runs.
22 November 2024 FOI 24-73	Employment statistics for Airservices staff identifying as Aboriginal or Torres Strait Islander.
20 November 2024 FOI 24-76	NOTAMs and ERSA for Bankstown Airport / YSBK that were in effect on 21 May 2020.
15 November 2024 FOI 24-69	Sydney TCU Local Instructions and all relevant Letters of Agreement (LoA) contained within the SY TCU Local Instructions.
23 September 2024 FOI 24-56	Port Hedland Local Instructions.
23 September 2024 FOI 24-53	Advice from Airservices to the Department of Infrastructure (DITRDCA) regarding the 2021 Master Plan for Moorabbin Airport.
12 September 2024 FOI 24-64	Documents relating to a battery and/or vehicle fire at Sydney International Airport on 11 September 2023.
9 September 2024 FOI 24-63	Melbourne Tower Local Instructions.
6 September 2024 FOI 24-60	Letter of Authorisation (LoA) 3263, depicting the airspace configurations of Melbourne Airport during different runway modes.
6 September 2024 FOI 24-61	Complaint documents sent to Hobart Mercury journalist for news article published on 2 August 2024 titled “Lots of Noise over Airport”.
6 September 2024 FOI 24-55	Air traffic control audio recording of flight QF997 on 4 July.
6 September 2024 FOI 24-54	Air traffic control audio recording of flight JQ707 on 10 July.
11 July 2024 FOI 24-26	Documents relating to flight VH-VQN on 4-6 June.
6 July 2024 FOI 24-52	Documents relating to noise monitors at Primrose Sands, Connelley’s Marsh, and Richmond.
27 June 2024 FOI 24-45	Air traffic control audio recording of Sydney Centre (Kings Tableland) on 9 June 2024.
26 June 2024 FOI 24-51	Responses to survey about Noise Abatement Procedure options (May 2019 – Dec 2022).
26 June 2024 FOI 24-41	Documents relating to the Coode Island Chemical Fire of August 1991.
20 June 2024 FOI 24-43	Documents relating to Environmental Management of Changes to Aircraft Operations.
6 June 2024 FOI 24-37	Perth Terminal Control Unit (TCU) and Melbourne TCU Local Instructions.
4 June 2024 FOI 24-07	Documents relating to Air Traffic Controller staffing, staff recruitment, and staff shortages.
17 May 2024 FOI 24-34	Board Minutes from July 2017 - April 2024 that include references to Hobart Airport Flight Path changes.
16 May 2024 FOI 24-38	Documents relating to flight YPAD-YWHA-YPAD.
16 May 2024 FOI 23-38	PFAS related information in respect of Brisbane and Sunshine Coast Airports.
8 May 2024 FOI 24-31	Historical versions of Environmental Management of Changes to Aircraft Operations National Operating Standard - AA-NOS-ENV-2.100 -Version 18 - from 2015 to current.
7 May 2024 FOI 24-02	Copies of various PAR Reports and Cirrus Reports generated in respect of a series of NOTAM [Oceanic CTA / Coral / Flinders / Lord Howe / Tasman airspace].
24 April 2024 FOI 24-26	a) copies of statements for credit cards issued to the Chief Executive Officer and b) copies of expense reimbursement claims, including any attached receipts or documentation, submitted by the Chief Executive Officer.
18 April 2024 FOI 24-27	Copies of the quarterly progress reports against the Airservices Australia Corporate Plan and the Statement of Expectations for Airservices Australia from 1 July 2023 to 30 June 2025 (SoE), between the dates of 16 December 2023 and 28 March 2024.
18 April 2024 FOI 24-09	Documents related to the cancellation of flight VA562 on 18 February 2024.
10 April 2024	Documents related to the cancellation of flight VA562 on 18 February 2024.
9 April 2024 FOI 24-03	Access to CASA surveillance audits 2016-2017.
4 April 2024 FOI 24-24	Documents relating to cancellation of JQ768 on 24 February 2024.
2 April 2024 FOI 24-06	Documents relating to an aircraft incident involving VHMSF on 6 October 2023.
25 March 2024 FOI 24-17	Documents relating to incident on aircraft VH-AFO on 22 November 2023.
20 March 2024 FOI 23-45	Documents relating to the use of the helicopter landing site at Dunwich, Queensland.
18 March 2024 FOI 23-39	Copies of historic ICAO Differences Notifications.
18 March 2024 FOI 23-36	ATC Audio and flight plan data relating to the in-flight break of aircraft VH-NBY.
16 March 2024 FOI 24-14	Documents associated with report on Environmental Assessment of Proposed Changes to SIDs and STARs at Hobart Airport.
15 March 2024 FOI 23-48	Documents prepared for the for the Minister for Infrastructure, Transport, Regional Development and Local Government, Communications and the Arts, relating to financial performance, strengthening organisational capability and achievement of service level expectations of Airservices Australia.
13 March 2024 FOI 23-32	Correspondence with third parties in relation to the design and implementation of Runway 30 RNP AR (Hobart).
2023
25 October 2023 FOI 23-37	The list of words, phrases and abbreviations used in the Australian ATIS formats.
23 October 2023 FOI 23-35	Airservices travel policies and guidelines.
20 October 2023 FOI 23-33	Correspondence related to FOI 23-19.
11 October 2023 FOI 23-29	The number of respondents to the Hobart Airport Noise Abatement Procedure (NAP) trial proposal survey and the potential number of respondents in the Southern Beaches area that had the opportunity to respond.
9 October 2023 FOI 23-31	The rationale, justifications, technical evaluation, acceptance documentation and list of changes with effective dates for the current SY RTCC.
12 September 2023 FOI 23-22	Environmental Assessment conducted by Air Services Australia for the Upper Brookfield and Brookfield in 2018.
25 August 2023 FOI 23-26	Certain Post Activation Review Reports issued in relation to Brisbane Centre.
23 August 2023 FOI 23-27	NOTAM issued for YLIS on 13 May 2023.
11 August 2023 FOI 23-21	Information related to Airservices expenditure on external consultants.
11 August 2023 FOI 23-20	The Terms of Reference for conducting noise assessments in Upper Brookfield.
11 August 2023 FOI 23-16 FOI 23-17	Information regarding ATS staff shortages and its impact on Airservices’ operations.
11 August 2023 FOI 23-13	Tower instructions for eight identified towers.
2 August 2023 FOI 23-18	The roster for the Gold Coast sector on 29th June 2023.
21 July 2023 FOI 23-15	The final signed approval that resulted in changes to the 2017 Hobart area flight paths.

 

Introduction

Airservices Australia (the organisation) has prepared this Agency Plan (Plan) in accordance with section 8(1) of the Freedom of Information Act 1982 (Cth) as amended (FOI Act).

Part II of the FOI Act, which deals with the Information Publication Scheme (Scheme), came into effect on 1 May 2011.

All references to sections in this Plan are to sections of the FOI Act.

2. Purpose

The primary purpose of this Plan is to comply with section 8(1).

Under section 8(1), the Plan must show:

1. 1. 1. what information the organisation proposes to publish for the purposes of Part II of the FOI Act;
      2. how, and to whom, the organisation proposes to publish information for the purposes of Part II; and
      3. how the organisation otherwise proposes to comply with Part II.

The Plan will help the organisation to put appropriate procedures in place to proactively disclose its information holdings, in accordance with the objects of the FOI Act.

3. Objectives

The organisation's objectives in relation to this Plan are to outline appropriate mechanisms and procedures to:

1. 1. 1. manage the organisation's information holdings relevant to the Scheme;
      2. proactively identify and publish all information required to be published, including this Plan (in accordance with section 8(2));
      3. review and ensure on a regular basis that information published by the organisation under the Scheme is accurate, up-to-date and complete (in accordance with section 8B);
      4. ensure that information published under the Scheme is able to be discovered by the general public, is understandable and re-useable and is accessible to a wide range of people, including people with disabilities; and
      5. assess the effectiveness of the organisation's implementation of the Scheme.

4. Implementing The Scheme

4.1 Who is responsible for leading the organisation's work on implementing freedom of information (FOI) reforms?

The FOI and Inquires Coordinator, Office of Legal Counsel is responsible for leading the organisation's work on implementing FOI reforms generally. This includes establishing and developing the Scheme at the organisation, maintaining the Scheme at the organisation in accordance with any assistance or guidelines provided by the Information Commissioner, and ensuring that all requests for access to documents of the organisation received from 1 November 2010 are processed in accordance with the amended FOI Act.

4.2 Existing information asset management framework and meeting the Scheme's requirements

From 1 May 2011, the organisation is required to publish and make publicly available a range of information. The information required to be published is specified in section 8(2).

Information published by the organisation prior to the implementation of the Scheme

The organisation publishes a range of material on its public website, https://www.airservicesaustralia.com including:

1. 1. 1. information on the organisation's management team, including its organisational structure, business groups, and senior management;
      2. a description of the organisation's responsibilities;
      3. information on statutory appointments;
      4. Annual Reports;
      5. information regarding consultation processes;
      6. information provided to the Parliament in response to requests and orders from the Parliament;
      7. the organisation's Provider Certificates;
      8. the organisation's corporate plan;
      9. information on consultation opportunities and invitations for public comment;
      10. media releases and other news;
      11. guidelines to assist members of the public / organisations comply with statutory requirements;
      12. environment and safety policy;
      13. information provided in response to Senate Orders; and
      14. contact details.

Satisfaction of Scheme requirements

From 1 May 2011, the FOI Inquiries Coordinator will be responsible for managing the Scheme, with administration of the Scheme to be undertaken by the organisation's Legal Section. As new processes are developed for managing information and internet material, the Legal section will work with relevant line areas to integrate the Scheme into the management frameworks and will update the Plan accordingly.

To ensure ongoing satisfaction with the Scheme's requirements, the organisation will undertake a review exercise. This exercise will involve:

1. 1. 1. reviewing existing information held by the organisation to determine whether further material should be made publicly available as part of the Scheme;
      2. reviewing existing information held by the organisation that is routinely provided to Parliament in response to requests and orders; and
      3. determining what additional information should be published to satisfy the requirements of section 8(2).

Any information that is identified by the organisation as part of this exercise will be published in accordance with the requirements of the Scheme.

4.3 Register of information required or permitted to be published under the Scheme

The organisation will develop and maintain a "disclosure log" of information released in response to FOI requests in accordance with the requirements of section 11C of the FOI Act.

5. Information Architecture

5.1 How will the organisation publish information?

From 1 May 2011, the organisation will publish information for the Scheme on its website that is available to members of the public generally in accordance with sections 8D(2) and 8D(3).

In accordance with section 8D(3), the organisation will publish information on the website by:

1. 1. 1. making the information available for downloading from the website; and
      2. for those documents that are not currently available on the website, by publishing on the website details of how the information may be obtained

5.2 Form and language in which the organisation intends to publish information and where the information will be located

The organisation intends to publish the information in PDF format and in English.

As discussed in paragraph 5.1, the information will be located on the organisation's website or in certain circumstances may be located elsewhere. If the information is located elsewhere information on how that information can be obtained will be published on the website.

6. Information to be Published

The organisation will publish information in accordance with section 8(2).

6.1 Information to be published by the organisation under the Scheme

The organisation will publish the following:

1. 1. 1. this Plan (as required under section 8(2)(a));
      2. information about the organisation, and links to existing publicly available information where appropriate (as required under sections 8(2)(b) and (8(2)(d)), such as:
         1. the organisation's organisational chart;
         2. details of appointments of officers that are made under Acts (other than the Public Service Act 199);
      3. information about what the organisation does including details of the functions of the organisation, its decision-making powers, other powers affecting members of the public, and operational information (as required under sections 8(2)(c) and  8(2)(j)), such as:
         1. a list of matters dealt with by the organisation, including providing a link to the Administrative Arrangements Orders; and
         2. information to assist members of the public to comply with statutory requirements;
      4. reports and responses to Parliament (as required under sections 8(2)(e) and 8(2)(h)), such as:
         1. the organisation's Annual Report;
      5. information in documents to which the organisation routinely gives access in response to requests for access to documents (as required under section 8(2)(g)) and information published under section 11C;
      6. details of arrangements for members of the public to comment on specific policy proposal's for which the organisation is responsible, including how and to whom those comments may be made (as required under section 8(2)(f)); and
      7. contact details for an officer (or officers) of the organisation who can be contacted about access to the organisation's information or documents under the FOI Act (as required under section 8(2) (i)), including the telephone number and email address of the FOI Contact Officer.

7. Optional Information to be published

The organisation will publish on its website other information that it holds (in addition to the information published under section 8(2), taking into account the objects of the FOI Act (section 8(4)). This information includes:

1. 1. 1. the organisation's Strategic Plan and Service Charter;
      2. the organisation's Environment and Safety Policy;
      3. the organisation's financial statements; and
      4. financial information relating to pay and grading structures.

In addition, the organisation may publish a link to other publications not covered by the categories referred to above, including policies, guidelines, and other publications identified by the organisation from time to time.

8. Review of information publication scheme

The organisation will undertake, in conjunction with the Information Commissioner, a first review of the operation of the Scheme within the timeframes set out in section 9(2) of the FOI Act.

Following this first review, the organisation will undertake, in conjunction with the Information Commissioner, a review of the operation of the Scheme:

1. 1. 1. as appropriate from time to time; and
      2. in any case – within 5 years after the last time a review was completed

The Freedom of Information Act 1982 (FOI Act) gives every person the right to obtain access to documents held by Airservices, subject to specific exemptions which are set out in the FOI Act

To make a valid request for documents under the FOI Act, the application must:

1. Send your written request to Airservices FOI Coordinator to either: foi@airservicesaustralia.com or GPO Box 367, Canberra ACT 2601.
2. Specify an electronic or physical address where Airservices can send a copy of your request.
3. Sufficient information for Airservices to identify the documents you seek.
4. Specify that your request is made under the FOI Act.

Before making an FOI request, you should check the information Airservices has published under its Information Publication Scheme (IPS) and FOI disclosure log to see if the information you are seeking is already publicly available. The IPS and the FOI disclosure log are located on the Airservices website.

FOI Charges may be imposed

There is no cost to submit an FOI access request, however you may be subject to charges under section 29 of the FOI Act. Charges will not be imposed for an access request regarding your own personal information.

You will be notified of any charges following receipt of your request and you will be provided with the opportunity to notify Airservices as to how you wish to proceed. The charges imposed are for processing your request. Please note that payment of the charges is not a guarantee that access to documents will be granted. The charges include the time dedicated to searching for and retrieving relevant documents, and decision making time.

If your request incurs a charge, you will be notified as soon as possible and given an estimate of the fees. Your request will not be processed until the relevant fees are paid. In order to limit the likelihood of charges being imposed, you may wish to define the scope of your request as precisely as possible to ensure that only relevant documents are captured by your request. Regardless of whether fees are paid, subject to a document’s sensitivity, it is possible that access may not be granted, if an exemption under the FOI Act applies.

For further information, please contact Airservices FOI Coordinator at foi@airservicesaustralia.com.

In accordance with section 15A of the Freedom of Information Act 1982 (FOI Act) and the Privacy Act 1988 (Privacy Act), Airservices has established the following procedure by which current and former employees can request access to their personnel records.

All requests for access to personnel records will be processed in accordance with the requirements of the Privacy Act and the FOI Act before being released to ensure that any material required to be exempt is withheld from release.

To make a valid request for access to personnel records, please ensure you provide the following:

1. Send your written request to Airservices FOI Coordinator to either: foi@airservicesaustralia.com or GPO Box 367, Canberra ACT 2601.
2. Specify an electronic or physical address where Airservices can send a copy of your request.
3. Provide sufficient information for Airservices to identify the kind and scope of your personnel records that you are seeking.
   For example:
   • “I want copies of my Performance appraisals for the period 2015 to 2017.”
   • “I want copies of my Personal leave records for from January to June 2019.”

For further information, please contact Airservices FOI Coordinator at foi@airservicesaustralia.com.