Aerodrome Operator Interface Arrangement (AOIA) Effective date: 07 February 2022 Airservices contacts For ATEL/ANAV Removal/ Restoration notifications or Permit to Work enquiries and requests contact the Airservices Technical Operations Centre at mowp@airservicesaustralia.com For urgent matters contact the Airservices Support Services Team at servicedesk.airways@airservicesaustralia.com. In the event of any emergency that is likely to impact Airservices…

We provide information about aircraft operations, including flight paths, movements, runway usage, noise monitoring, investigations and complaints through our airport pages on the Aircraft in Your Neighbourhood site. Archerfield Airport Adelaide Airport Bankstown Airport Brisbane Airport Cairns Airport Canberra Airport Essendon Airport Gold Coast Airport Hobart Airport Jandakot Airport Melbourne Airport Moorabbin Airport Parafield Airport…

FAQS Air Traffic Controller training The job of an air traffic controller has so many aspects that it tends to lead to as many questions. We have collected the most common ones here. The answers are brief so you can quickly find what you need to know. Who can I contact if I have questions…

The General Aviation Option (GAO) is a simplified payment method that provides eligible customers with the opportunity of taking up a discount on Airservices charges. Who is eligible? Do you operate an aircraft under 5.7 tonnes? Has this aircraft completed flights/movements which would normally incur Airservices charges between during calculation period (see information information below)?…

OverviewAbout ATFM Air Traffic Flow Management (ATFM) is a service provided by Airservices Australia aimed at achieving a balance between forecast air traffic capacity and actual air traffic demand. ATFM identifies and manages demand and capacity imbalances, both at airports and in airspace volumes. Where imbalances are identified, ATFM enables the implementation of ATFM Measures…

Weather can significantly affect aircraft operations. Low cloud, fog and rain may impede visibility at or around an airport while thunderstorms and lightning can cause serious disruption to flight schedules. Thunderstorms, and the rapidly rising or falling air currents which usually accompany them, can make air travel uncomfortable for passengers and difficult for pilots in…

Our level of service ranges from the provision of Category 6 to Category 10 services, as determined by Civil Aviation Safety Authority (CASA) and International Civil Aviation Organization (ICAO) regulations, at 26 of Australia’s busiest airports. Categories dictate the required amount of water and foam that is needed to be carried, the response times, water…

The roleAir Traffic Controller Are you ready for a career that brings a whole new world of exciting possibilities? As an Air Traffic Controller, you will be playing a crucial role as the guardian of the Australian sky. You will be part of a vital team that manages 11% of the world’s airspace, and guided…

Integrating RPAS into Australian airspace Recognising the significant projected growth in the uncrewed industry and the introduction of new and emerging technologies, Airservices is committed to supporting the safe and efficient integration of Remotely Piloted Aircraft Systems (RPAS) into Australia’s airspace through a phased, inclusive approach. This approach is centred around developing a suite of…

AboutWhat is OneSKY? OneSKY Australia® is the most complex transformation of air traffic management in Australian aviation history. It’s a partnership between Airservices and the Department of Defence, replacing existing air traffic management systems with an advanced integrated system known as the Civil Military Air Traffic Management System (CMATS). OneSKY Australia® was established to deliver…

Federally-leased airports (excluding Mt. Isa and Tennant Creek) have established Community Aviation Consultation Groups (CACGs), which provide an effective avenue for local community engagement on airport planning and operations, including aircraft noise. The Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts provides guidelines for CACGs. Non federally-leased airports may also choose to…

The Australian Airspace Monitoring Agency (AAMA) is one of a number of organisations the International Civil Aviation Organisation (ICAO) has approved as Regional Monitoring Agencies (RMAs) following global implementation of Reduced Vertical Separation Minimum (RVSM). These agencies ensure the safe use of specific airspace designated by regional agreement. RMAs assess on an ongoing basis the…

Improving safety togetherWorking with ATC A safe airways system relies on pilots and controllers working together safely and effectively. Air Traffic Control (ATC) are always here to help. Equip yourself for a safer flight by understanding how ATC works, and what you can do to contribute to effective pilot-controller communication. Communication with ATC Effective pilot-controller…

Navigating the skies safelyAirspace infringement An airspace infringement (AI) is the unauthorised entry of an aircraft into airspace where a clearance is required, or to which entry is prohibited. Equip yourself for a safer flight by understanding the potential risks AIs can cause. Potential risks of AI include: mid-air collision loss of separation increased workload…

Managing aircraft noiseOur commitment We need to cater for the changing nature of aircraft operations, air traffic growth, airport expansion and advances in aviation technology, while keeping aviation safety as our first priority. This requires a careful balance of ensuring safety, operational efficiency, protecting the environment and minimising the effects of aviation noise on the…