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Noise abatement procedures

Every major airport has Noise Abatement Procedures (NAPs), which are procedures designed to reduce the impact of aircraft noise on the community.   What do NAPs include? Expand NAPs can include: preferred flight track and/or runway modes of operation Noise Abatement Departure Procedures (NADP) such as directing aircraft to depart over water at night approach…

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Helicopter operations

Helicopters are often used for services that benefit communities, such as fire fighting, crime prevention, search and rescue, construction and media coverage. Therefore, they can be required to fly over residential areas that normally experience few overflying aircraft. The noise helicopters generate can be particularly noticeable to people who are not used to aircraft noise…

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Circuit training

Circuit training is the first stage of practical pilot training, focused on take-offs and landings. It involves the pilot making approaches to the runway, touching down and then applying power to take-off again. Circuit training is undertaken at most airports, particularly regional and general aviation aerodromes. How a circuit is flown and its location is…

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Runway selection

Weather, in particular wind speed and direction, is usually the main reason for selecting which runways are used at an airport, the direction aircraft take-off and land, and the flight paths that are used. The decision to use a particular runway has an impact on the amount of aircraft noise experienced by residents around airports…

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Social media

Twitter Get the latest Airservices news and updates via our Twitter account: @AirservicesNews. Our Twitter account is a quick and easy way to keep up-to-date with new information from Airservices. Responding to Tweets Where possible Airservices will respond to reasonable replies and messages sent via Twitter. Formal requests and enquiries should be made through email or…

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OneSKY Australia program

About What is OneSKY? OneSKY Australiaâ„¢ is the most complex transformation of air traffic management in Australian aviation history. It’s a partnership between Airservices and the Department of Defence, replacing existing air traffic management systems with an advanced integrated system known as the Civil Military Air Traffic Management System (CMATS). OneSKY Australiaâ„¢ was established to…

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Aviation Rescue Fire Fighting Service

Saving lives Australia’s Aviation Rescue Fire Fighting Service We provide aviation rescue fire fighting services at 27 of Australia’s busiest airports, operating a fleet of more than 100 of the largest fire fighting vehicles in the country. We are always on stand-by to rescue people and property from an aircraft crash or fire and other…

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Safety publications

Runway safety Runway Safety Video Pilot’s Guide to Runway Safety Runway Stop Bars Safety Net Stop Bars Presentation Common Traffic Advisory Frequency (CTAF) Safety Net Tips for Flying at Metro D Aerodromes Tips for Flying – Archerfield Tips for Flying – Bankstown Tips for Flying – Cambridge Tips for Flying – Moorabbin Tips for Flying…

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Pilot Information Nights

Are you curious about what happens on the other end of the radio? Do you have any questions about air traffic control (ATC) but never had the chance to ask them? Then book in to attend one of our Pilot Information Nights to learn about the air traffic system and what impact pilot activities, decisions…

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Safety forums

Airline/Air Traffic Services Safety Forum The Airline/Air Traffic Services (ATS) Safety Forum is an annual event that brings together delegates from international, domestic and regional airlines, air navigation service providers and other aviation organisations from across the Asia Pacific region. The conference is designed to enable aviation safety specialists, safety managers, air traffic controllers, and…

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Movement cap reports

Movement Cap Reports Sydney Airport The Sydney Airport Demand Management Act 1997 was enacted on 17 November 1997. The Act sets a cap of 80 hourly movements and establishes a framework for a slot management scheme. In accordance with this legislation, Airservices reports quarterly to the Minister for Infrastructure and Transport on all occasions where…

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Flight Notification Form

The ICAO-based Domestic Flight Notification was introduced on 17 July 1998. Some cosmetic changes have been recommended, accepted and introduced in the second version of the form. Airservices Australia is committed to ensuring that activities within Australian airspace are standardised with international practice. The ICAO Flight Notification form was introduced to coincide with the commissioning…

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Flight briefing

Flight briefing tools Off air route flight planning options Independent visual approaches Precision runway monitor Aeronautical Information Management (AIM) Flight Number Callsigns Pre-flight preparation Pilot responsibility Pilots are no longer required to lodge details about tracks, headings, true air and ground speeds or time intervals. However, you have a responsibility to prepare and plan for…

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Aviation charging

Costs and fees How do we charge Airservices levies charges to aircraft operators that engage our services in the Australian airspace. Our charges may include fees applied or collected on behalf of other Australian government agencies, and may include aviation fire fighting charges at selected aerodromes. Make a payment Regulating charges How we calculate charges…

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Operational Information

Flight Operations Information The following information is provided for aircraft operators and pilots who wish to receive ADS-B services in Australia. The Flight Operations Information Package is provided for the familiarisation of pilots and flight operations staff and for use in the development of relevant training programs. Flight Operations Information Package Flight Operations Information Program…

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How ADS-B works

ADS-B is a system in which electronic equipment onboard an aircraft automatically broadcasts the precise location of the aircraft via a digital data link. The data can be used by other aircraft and air traffic control to show the aircraft’s position and altitude on display screens without the need for radar. The system involves an…

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Aeronautical Information Management

About the program What is AIM? ICAO defines Aeronautical Information Management (AIM) as the dynamic, integrated management of aeronautical information services through the provision and exchange of quality-assured digital aeronautical data, in collaboration with all parties. In November 2018, Doc 10066 – Procedures for Air Navigation Services (PANS) Aeronautical Information Management (AIM) had become applicable…

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Our services

Keeping our skies safe Supporting aviation We provide a range of world-class services that allow safe and equitable access to our skies. Our primary focus is ensuring the safety of air travel – both in the air and on the ground – and providing service outcomes that are matched to the needs of our airline…

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Making a complaint

Noise Complaints and Information Service (NCIS) We manage complaints and enquiries about aircraft operations and Airservices Australia’s community engagement activities through our Noise Complaints and Information Service (NCIS). We use complaints and enquiries to help us identify operations of concern and possible opportunities for improvement. When you contact us, please provide your contact details and…

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WebTrak

WebTrak allows you to see where aircraft fly and explore historical trends and patterns. WebTrak uses information from air traffic control secondary surveillance radars to display aircraft movements: within 80 kilometres of the airport up to 30 000 feet above mean sea level Aircraft noise data is also displayed, collected daily from noise monitors strategically…

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Environment

Environmental management system Our framework We are committed to reducing the impact of our operations on the environment, heritage and communities. Our responsibility to protect these aspects is achieved through a maintained Environmental Management System (EMS). This enables us to assure compliance with our legal obligations, undertake appropriate risk management of activities, and continually improve…

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Our governance

Organisational framework Our governance We are a corporate Commonwealth entity established and governed by the Air Services Act 1995. We are wholly owned by the Australian Government, and are accountable to the Minister for Infrastructure, Transport and Regional Development. Our governance is also regulated by the Public Governance, Performance and Accountability Act 2013. We are…

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Freedom of Information

Public access to information Freedom of information We are subject to the Freedom of Information Act 1982 which: gives you a legal right to request access to documents held by us; and requires us to publish certain material on our website. Details on how to submit an FOI request and the information we publish are…

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Facilities

National presence Where we are We deliver services from two major air traffic service centres in Melbourne and Brisbane, as well as operating 29 control towers and 27 fire stations at airports across Australia. Our corporate headquarters are in Canberra. Air Traffic Management services Aviation Rescue Fire Fighting stations 1,079 Sites around Australia 29 Air…

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Work with us

Airservices is at the forefront of Australian aviation. We are uniquely connected to all parts of the industry and offer exciting and innovative work across a range of operational and corporate roles.

Career paths on offer at Airservices include
Air Traffic Control, Aviation Rescue Fire Fighting, information technology, corporate support and more.