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Noise Complaints and Information Service (NCIS) Airservices Australia seeks to minimise the impact of aircraft operations on communities where safe and compliant with aviation rules. We recognise that aircraft noise can be disturbing for some people and regularly review aircraft noise complaints and the outcome of flight path and airspace changes to identify possible improvements….
WebTrak allows you to see where aircraft fly and explore historical trends and patterns. WebTrak uses information from air traffic control secondary surveillance radars to display aircraft movements: within 100 kilometres of the major airport up to 30 000 feet above mean sea level Aircraft noise data is also displayed, collected daily from noise monitors…
Regulations ForAircraft noise All civil aircraft operating in Australia are required to comply with the Air Navigation (Aircraft Noise) Regulations 2018 regardless of size, purpose or ownership. As an aircraft operator/owner you have responsibility to ensure your aircraft meets these regulations. Eligibility to operate the aircraft in compliance with the Air Navigation (Aircraft Noise) Regulations 2018 does…
Environmental management systemOur framework We are committed to reducing the impact of our operations on the environment, heritage and communities. Our responsibility to protect these aspects is achieved through a maintained Environmental Management System (EMS). This enables us to assure compliance with our legal obligations, undertake appropriate risk management of activities, and continually improve our…
Organisational frameworkOur governance We are a corporate Commonwealth entity established and governed by the Air Services Act 1995. We are wholly owned by the Australian Government, and are accountable to the Minister for Infrastructure, Transport and Regional Development. Our governance is also regulated by the Public Governance, Performance and Accountability Act 2013. We are committed…
Public access to informationFreedom of information We are subject to the Freedom of Information Act 1982 which: gives you a legal right to request access to documents held by us; and requires us to publish certain material on our website. Details on how to submit an FOI request and the information we publish are set…
National presence Where we are We deliver services from two major air traffic service centres in Melbourne and Brisbane, as well as operating 29 control towers and 27 fire stations at airports across Australia. Our corporate headquarters are in Canberra. Air Traffic Management services Aviation Rescue Fire Fighting stations 1,079 Sites around Australia 29 Air…
How we work Airservices Australia is a government-owned organisation responsible for safely and efficiently managing air traffic in 11 per cent of the world’s airspace, as well as the provision of aviation rescue fire fighting services at Australia’s busiest airports. We are regulated by the Civil Aviation Safety Authority and work closely with our customers…
Airservices is at the forefront of Australian aviation. We are uniquely connected to all parts of the industry and offer exciting and innovative work across a range of operational and corporate roles.
Career paths on offer at Airservices include
Air Traffic Control, Aviation Rescue Fire Fighting, information technology, corporate support and more.