Airservices Australia finalises new Community Engagement Standard following national consultation

Aerial photograph of Brisbane airport runways at dusk

Airservices Australia has worked closely with the community and aviation industry to finalise a new national engagement approach for the development and implementation of flightpath changes.

The newly completed national Community Engagement Standard is the culmination of direct feedback gathered at 13 community engagement drop-in sessions around Australia, and 10 webinars, held from 3 May to 23 June 2023.

More than 560 people directly engaged with the program in person, online and via a survey.

Airservices Chief Executive Officer Jason Harfield said the Standard defined best-practice process for engaging with communities on flightpath and airspace changes and provided a benchmark to measure future community engagement activities.

“We sincerely thank the community for their feedback on our national Community Engagement Standard,” Mr Harfield said.

“Following national community consultation, several additions were made to the Standard, including extending minimum engagement timeframes, expanding our range of engagement tools and more. We are committed to timely, meaningful and transparent engagement with communities and the aviation industry on flightpath and airspace change proposals.”

Airservices will continue to seek feedback on the Standard in the interests of continuous improvement.


About Airservices
Airservices Australia is Federal Government-owned organisation responsible for the safe and efficient management of 11 per cent of the world’s airspace and the provision of aviation rescue fire fighting services at Australia’s busiest airports. We connect people with their world safely – linking family and friends, generating economic activity, creating jobs and facilitating trade and tourism.

Posted on: September 12, 2023

More news

Related topics

Airservices provides safe, secure, efficient and environmentally responsible services to the aviation industry.

Airservices Australia Releases March Australian Aviation Network Overview

Airservices Australia has released its Australian Aviation Network Overview report for March 2024. Highlights include: About AirservicesAirservices Australia is the Federal Government-owned organisation responsible for the safety of 11 per cent of the world’s airspace and the provision of aviation rescue fire fighting services at Australia’s busiest airports. We work closely with our customers and industry to […]

Airservices Australia releases February Australian Aviation Network Overview

Airservices Australia has released its Australian Aviation Network Overview report for February 2024. Highlights include: About AirservicesAirservices Australia is the Federal Government-owned organisation responsible for the safety of 11 per cent of the world’s airspace and the provision of aviation rescue fire fighting services at Australia’s busiest airports. We work closely with our customers and industry to […]

Airservices Australia champions women in aviation for International Women’s Day

Airservices Australia is today proudly supporting a special Virgin Australia flight dispatched, operated, and managed by an all-woman team in celebration of International Women’s Day (IWD). As part of an exciting, second consecutive joint initiative – which involves Virgin Australia, Melbourne Airport, Airservices Australia and Brisbane Airport – Australia’s first female pilot of a major […]

Airservices Australia launches nation’s first purpose-built digital air traffic control service at Western Sydney International Airport

Western Sydney will be Australia’s first airport without a traditional air traffic control tower as Airservices Australia modernises its air traffic management capabilities with safe and efficient digital technology. Western Sydney International (Nancy-Bird Walton) Airport (WSI) will operate as a digitised aerodrome, with more than 20 high-resolution cameras monitoring the airport and immediate airspace and […]