Airservices employs air traffic controllers to manage the safe and orderly flow of aircraft into, out of, and between airports throughout Australia and with overseas regions adjoining Australian airspace. Find out more about how air traffic control works.
In addition to the daily management of routine air traffic, controllers also provide information and assistance to pilots if they experience an in-flight emergency.
There are three broad categories of controllers: en route, terminal and tower.
En route controllers are responsible for the safe management of air traffic over the majority of the Australian mainland and on oceanic routes. En route control services are delivered from our two major centres in Brisbane and Melbourne. Read the profile of Michael Ireland, an en route controller.
Terminal Controllers use radar to manage the orderly flow of aircraft arriving and departing from major city airports. Terminal area control services are provided from the Brisbane and Melbourne Centres and Terminal Control Units in Cairns, Sydney, Adelaide or Perth. Read the profile of Wayne Redman, a terminal controller.
Tower Controllers work in the control tower at an aerodrome where they are responsible for all aircraft and vehicle movements on the taxi ways, runways and in the immediate vicinity of the aerodrome. Airservices operates 28 control towers around Australia. Read the profile of Melissa Lindsay, a tower controller.