Airservices statement regarding software issue affecting Sydney Airport

articledefault

Airservices experienced a software issue affecting Sydney Airport’s air traffic control and management system, resulting in major disruptions to flight operations this morning.

The software fault failed to convert from night-shift operations to day-shift operations, consequently one air traffic control console was operational for the morning peak when in normal circumstances six to eight consoles are operating.

The safety of the travelling public is our first priority and traffic capacity was reduced to maintain safety standards.

The fault has now been rectified, and Airservices is now working to resume to normal operations and clear the backlog of flights. Airservices is confident that it was not a cyber incident, it was a software failure.

The back log of flights is expected to be cleared by early afternoon. Airservices is urging passengers to contact their airline for details of their flight status.

Posted on: September 25, 2017

More news

Related topics

Airservices provides safe, secure, efficient and environmentally responsible services to the aviation industry.

Airservices Australia commences build of Australia’s cutting-edge drone traffic management system

Airservices Australia is preparing for an anticipated influx of drones over the next 20 years with the appointment of Frequentis Australasia to develop world-leading, digital air traffic management to safely integrate millions of uncrewed aircraft flights into Australia’s busy airspace. A new analysis commissioned by Airservices predicts that drone flights in Australia will surge from […]

Airservices Australia charts course for 60 million drone flights by 2043

Analysis commissioned by Airservices Australia predicts the annual number of drone flights in Australian skies will surge from 1.5 million a year in 2023 to 60.4 million a year by 2043. The report, Sizing the future drone and advanced air mobility market in Australia, was produced for Airservices to inform the ongoing discussion on how […]

Airservices Australia releases January Australian Aviation Network Overview

Airservices Australia has released its Australian Aviation Network Overview report for January 2024. Highlights include: The Australian Aviation Network Overview is updated monthly. About Airservices Airservices Australia is responsible for the safe and efficient management of 11 per cent of the world’s airspace and the provision of aviation rescue fire fighting services at Australia’s busiest airports. We […]

Airservices’ Aviation Rescue Fire Fighting service top recruit brings the heat

Townsville’s Rhys Siganto, 29, is top of his class, recently winning the much-coveted Silver Axe Award – Most Outstanding Recruit, from Airservices Australia’s Aviation Rescue Fire Fighting (ARFF) service 99th Recruit Course. However, Rhys humbly credits others with his success. He was one of 22 exceptional, new aviation rescue fire fighters to proudly don the […]