Airservices is Australia's air navigation service provider - we provide air traffic control, aviation rescue and fire fighting and air navigation services.

Annual Report 2017-18: Acronyms, Compliance index and Index

Acronyms

AASB Australian Accounting Standards Board
ACCC Australian Competition and Consumer Commission
A–CDM Airport collaborative decision-making
ADF Australian Defence Force
ADS–B Automatic Dependent Surveillance Broadcast
ANS Air Navigation Services
ANO Aircraft Noise Ombudsman
ARFFS Aviation Rescue Fire Fighting Services
ASD Australian Signals Directorate
ASPIRE Asia and South Pacific Initiative to Reduce Emissions
ATM Air traffic management
ATSC Air Traffic Services Centres
CASA Civil Aviation Safety Authority
CEO Chief Executive Officer
CMATS Civil military air traffic management system
CSE Customer Service Enhancement
CSS Commonwealth Superannuation Scheme
EEO Act Equal Employment Opportunity (Commonwealth Authorities) Act 1987
EMS Environmental Management System
EPBC Act Environment Protection and Biodiversity Conservation Act 1999
ESD Ecologically sustainable development
FRR Financial reporting rules
FEC Forward exchange contracts
FOI Freedom of information
GRC Governance, risk and compliance
HRIS Human Resource Information Management System
HSR Health Safety Representative
IAAS Infrastructure as a Service
ICAO International Civil Aviation Organization
IFR Instrument flight rules
INTAS Integrated Tower Automation Suite
IRS Interest rate swaps
KPI Key performance indicator
LR ATFM Long range air traffic flow management
LTIFR Lost time injury frequency rate
NCIS Noise Complaints Information Service
NPAT Net profit after tax
P3M Portfolio, program and project
PFAS Per- and Poly-fluoroalkyl substances
PGPA Act Public Governance, Performance and Accountability Act 2013
PIN Provisional Improvement Notice
PSPF Protective Security Policy Framework
RFDS Royal Flying Doctor Service
RoA Return on Assets
SIDs Standard Instrument Departures
SOE Statement of Expectations
STARs Standard Arrival Routes
WHS Work health safety
VCS Voice communication system

Compliance index

 

List of Public Governance, Performance and Accountability (PGPA) Requirements
Under the Public Governance, Performance and Accountability Act 2013 (PGPA Act), section 46, corporate Commonwealth entities are required to prepare an annual report in accordance with subdivision B, sections 17BA to 17BF of the Public Governance, Performance and Accountability Rule 2014 (PGPA Rule). This index lists where specific requirements are covered.
Section reference Reference in PGPA Act 2013 Page no/Section
46(2)(a) Timetable for providing report to Minister Complies
46(3) Compliance with requirements prescribed in rules Compliance index
39(1)(b) Inclusion of annual performance statements 19
43(4) Inclusion of annual financial statements 33
Section reference Reference in PGPA Rule 2014 sections 17BB to 17BF Page no/Section
17BB Approval by accountable authority Letter of transmittal
17BC Parliamentary standards of presentation Complies
17BD Plain English and clear design Complies
17BE(a) Enabling legislation 13
17BE(b)(i) Objects and functions of the organisation 13
17BE(b)(ii) Purpose of the organisation 13
17BE(c) Responsible Minister Letter of transmittal
17BE(d)(e) Ministerial directions and government policy orders 14
17BE(f) Any non-compliance with directions or orders None
17BE(g) Annual performance statement 19
17BE(h)(i) Significant non-compliance with finance law None
17BE(j) Information about accountable authority Appendix 1
17BE(k) Organisational structure 15
17BE(l) Location of the organisation 14
17BE(m) Statement on corporate governance 13
17BE(n)(o) Decision-making process regarding payments to other Commonwealth entities or companies Not applicable
17BE(p) Significant activities and changes affecting the organisation 4,6,17
17BE(q) Judicial decisions or administrative tribunal decisions impacting the organisation 122
17BE(r) Reports about the organisation by the Auditor General, Parliamentary Committee, Commonwealth Ombudsman or Office of the Australian Information Commissioner 122,123
17BE(s) Lack of information from a subsidiary Not applicable
17BE(t) Indemnities and insurance premiums 99
17BE(u) Index of requirements Compliance index
17BF Disclosure requirements for government business enterprises Not applicable

 

Other information requirements 
Legislative reference Reference in text Page no/Section
Environmental Protection and Biodiversity Conservation Act 1999, section 516A Ecologically sustainable development and environmental performance Appendix 5
Equal Employment Opportunity Act (Commonwealth Authorities) Act 1987, section 9 Equity and Diversity Progress report Appendix 3
Work Health and Safety Act 2011 Work Health and Safety update Appendix 4
Aircraft Noise Ombudsman Charter 2016 Aircraft Noise Ombudsman annual report Appendix 8
Air Services Act 1995, section 51 Adverse effect of non‑commercial commitments Not applicable

Index

A

Accelerate program, 6, 25, 102, 104

Adelaide Airport, 10, 14, 22, 30

aircraft noise complaints, 14, 123, 124, 129–36; see also Aircraft Noise Ombudsman annual report

Aircraft Noise Ombudsman annual report, 125–54

Airservices complaints, 141, 150–54

community engagement, 139

complaint statistics, 129–36, 144

concerns raised in complaints, 133–35

Defence complaints, 144, 145, 146, 148–49

financial results, 143

message from the Ombudsman, 127–28

noise improvement opportunities, 136–38, 145–47

publications, 142

role of Aircraft Noise Ombudsman, 126

air navigation services, 20

airport collaborative decision making (A-CDM), 6, 11, 26–27, 30, 117

airport statistics, 8–9

Airservices

achievements of 2017–18, 4, 8–11

Airservices People Strategy (2017–2025), 24, 105–09

complaints, 141, 150–54

corporate governance, 13

enabling legislation, 13

financial performance, 17; see also financial statements

functions, 13

funding, 13

future, 4–5, 7

locations, 14

organisational structure, 15

purpose, 19

Air Services Act 1995, 13, 14, 93, 100, 101

air traffic controllers, 8, 14, 27, 117

air traffic management, 6, 7, 8, 15

case study, 27

see also long range air traffic flow management; OneSKY

ANO, see Aircraft Noise Ombudsman annual report

arrival airborne delay, 26

ASG Group, 23

assets, 55–70

Audit and Risk Committee, 93, 99

audit, financial, 34–35

Auditor-General reports, 122

auditor remuneration, 91

Australian Competition and Consumer Commission, 13, 49, 79

Australian Information Commissioner reports, 122

Australian Signals Directorate (ASD), 23

aviation rescue fire fighting, 8, 9, 15, 20, 21

Aviation Transport Security Act 2004, 121

AvSuper Pty Ltd, 82, 85, 86, 123

B

Balfour, Fiona, 94

Bell, Narelle, 127–28

Betzien, Samantha, 95

Board, 13

Chairman, 3, 4–5, 94

Chief Executive Officer, 6–7

committees, 93

directors’ benefits and interests, 99

directors’ and officers’ indemnities and insurance, 99

members, 94–98

Statement by Directors, Chief Executive Officer and Chief Financial Officer, 36–37

Statement of Expectations, 100–04

Statement of Intent, 100–04

Brisbane Airport, 10, 14, 22, 26, 30, 90, 113, 122, 145

business operations efficiency performance criterion, 22–23

C

Canberra Data Centre, 23

capital investment, 17; see also financial statements

case studies

aerodrome emergency plans, 21

airport collaborative decision-making, 27

managed services and a secure cloud, 23

promoting a healthy aviation industry, 29

responding to customers, 25

cash

cash and cash equivalents, 71

cash and cash equivalents reconciliation, 72

Cash Flow Statement, 42

Chairman of Board, 94

report by, 4–5

letter of transmittal by, 3

Chief Executive Officer’s report, 6–7

China air routes, 17

civil and military air traffic management system (CMATS), 25, 31, 60

civil–military air traffic control, see civil and military air traffic  management system; OneSKY

cloud storage, 7, 11, 22, 23

Commonwealth Ombudsman

reports, 122

requests for information, 123

complaints, see aircraft noise complaints; Aircraft Noise  Ombudsman annual report

consultative arrangements, 123

corporate overview, 13–15

Corporate Plan, 2017–18, 3, 14, 19, 30, 100, 104, 108, 117

Corporate Plan, 2018–2019, 7

customers, 7, 8, 25

customer-centric services, 8, 10, 13, 25, 30

Customer Service Enhancement Group, 6, 25

D

Department of Defence, 6, 102, 126, 127, 128, 130, 141

Defence aircraft noise, 137, 142, 145, 148–49

directors, see Board

dividends, 54

domestic flights, 17

E

ecologically sustainable development (ESD), 117–19

emergency management and planning, 20–21

employees, see staff

environmental management

ecologically sustainable development (ESD), 117–19

environmental effects of aircraft, 14

environmental management system (EMS), 114–16

equity and diversity progress report, 105–11

equity, financial 40–41

ethical standards and fraud control, 121–22

Ethics and Fraud Committee, 121

expenses, 17, 50–51

F

finance, 17

financial statements

asset base, 55–70

assets held for sale, 56–57

audit, 34–35

basis of preparation, 43

borrowings, 72

cash and cash equivalents, 71

cash flow, 42

changes in equity, 40–41

comprehensive income, 38

contingent liabilities, 90

cross-border financing arrangement, 91

defined benefit fund asset, 82–86

Directors, Chief Executive Officer and Chief Financial Officer statement, 36–37

dividends, 54

employee provisions, 80–81

expenses, 50–51

fair value disclosure, 63–65

financial instruments, 73–79

financial performance, 49–54

financial position, 39

foreign currency translation, 48

funds management, 71–79

key management personnel remuneration, 87

managing uncertainties, 90

monies held on behalf of third parties, 91

new accounting standards, 44–47

other assets and liabilities, 70

other financial assets and liabilities, 69

other provisions and payables, 66–68

people, 80–89

property, plant, equipment and intangibles, 56–62

receivables, 55

reconciliation of cash and cash equivalents, 72

related party transactions, 88–89

remuneration of auditors, 91

revenue, 49

standby arrangements and unused credit facilities, 73

taxation, 48, 52–54

financial stewardship performance criterion, 28–29

fire fighters, 8, 9, 15, 20, 21

fraud control, 121–22

freedom of information, 122–23

Freedom of Information Act 1982, 123

funds management, 71–79

future airspace management, 30

H

Harfield, Jason, 6–7, 36, 97

Hobart Airport, 124

new flight paths, 131, 133, 134

noise complaints, 140, 142, 146, 150–54

Houston, Angus, 4, 98

I

income, 17, 38

industry collaboration, 20–21

industry outcomes performance criterion, 26–27

information storage, 7, 11, 22, 23

infrastructure as a service (IAAS), 7, 22, 23

Integrated Tower Automation Suite (INTAS), 22

international airline operations, 6, 17

J

judicial decisions by outside bodies, 122

K

Kanga, Marlene, 95

key performance indicators, 19

business operations efficiency, 22

financial stewardship, 28

industry outcomes, 26

organisational capacity, 24

safety, 20

L

legislative framework, 13–15

letter of transmittal, 3

liabilities, 69–70

Logan, Paul, 36

long range air traffic flow management, 11, 26, 30

lost time injury frequency rate, 20

M

Marchant, David, 96

Mathews, Tony, 98

McCormack, Michael, 13, 122

McGee, John, 96

Melbourne Airport, 10, 124, 147

Minister for Infrastructure, Transport and Regional Development, 13, 14

N

net profit after tax, 17, 28, 72

noise complaints, 14, 15, 123, 124

Noise Complaints and Information Service (NCIS), 124

see also Aircraft Noise Ombudsman

non-commercial commitments, 122

not-for-profit support, 9, 28–29

O

Ombudsman, see Aircraft Noise Ombudsman; Commonwealth Ombudsman

OneSKY, 4, 6, 11, 22, 31, 102, 104

organisational capacity performance criterion, 24–25

organisational structure, 15

P

Pallarenda noise monitor and tracking data, 137, 145

per- and poly-fluoroalkyl substances management program, 17, 90, 103, 116, 118

performance statement, 19–31

business operations efficiency, 22–23

financial stewardship, 28–29

industry outcomes, 26–27

organisational capacity, 24–25

safety, 20–21

Perth Airport, 26, 124, 146

policy orders, 14

privacy, 122

Privacy Act 1988, 122

Public Interest Disclosure Act 2013, 121, 122

productivity, 22

property, plant, equipment and intangibles, 56–62

Public Governance, Performance and Accountability Act 2013, 13, 14, 36, 43

Public Interest Disclosure Act 2013, 121, 122

R

RAAF planes, 137, 145, 146

radar, 14

regional aerodromes, 10, 20, 21

Remuneration and Human Resources Committee, 93, 95

resilience, 120

return on assets, 28

Richmond RAAF Base, NSW, 146

risk management, 120

Rothwell, Tim, 97

Royal Flying Doctor Service, 29

S

safety, 13

Safety Committee, 93, 94

safety performance criterion, 20–21

see also aviation rescue fire fighters; work health and safety

satellite guidance, 20

security, 121

space based positioning systems, 11

staff, 31

diversity and inclusion, 24, 105–11

engagement, 24

enquiries and complaints, 108

equity and diversity progress report, 105–11

financial statements, 80–89

Indigenous staff, 24, 109, 110

key management personnel remuneration, 87

numbers, 8, 14

Statement of Changes in Equity, 40–41

Statement of Comprehensive Income, 36

Statement of Financial Position, 39

statutory information, 120–23

superannuation, 123

Superannuation Benefits (Supervisory Mechanisms) Act 1990, 123

surveillance, 20

Sydney Airport, 9

night time flights case study, 138, 145

Sydney Long Term Operating Plan, 14, 103

T

taxation, 48, 52–54

technology, 20, 22

Technology and Investment Committee, 93, 96

Townsville RAAF Base, 137, 145

U

Unicom training package, 10

V

Vault Cloud, 23

W

Wagga Wagga Airport, NSW, 146

Wallan, Victoria, noise complaints, 147

weather camera, 20

Weber, John, 3, 4–5, 36, 94

Williams RAAF Base, Point Cook, Victoria, 145

workers compensation, 80, 113

work health and safety, 112–13

 


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